Question about Universal Office UNV-38961 Shredder

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Ativa DQ120D Motor has not been running. When I put a piece of paper in, the overheat/overload lights come on. I believe everything is seated correctly.

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  • jrooney03 May 11, 2010

    I have the same problem with my office shredder. I have cleared all the paper jams.

    Have used the lubricating sheets faithfully



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The mechanism is overloaded. No doubt from debris inside. need to to tak it apart, clean it all up, relube, and reassemble.

Posted on Dec 31, 2007


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I had the same problem with my Shredded. In the centre of the paper feed slot is a little sensor that detects when you put paper in, it breaks some sort of light beam that is connected to the motor circuit.

Over time paper dust gathers on this sensor, covering it completely and fooling the machine to think that there is ALWAYS a piece of paper being fed into the shredder, the result being that the motor just runs continuously.

Clear the dust from this sensor and you'll fix this particular problem - a toothbrush worked great for me - don't use it to clean your teeth afterwards :-)


Dec 11, 2007 | Office Equipment & Supplies

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