Question about Samsung BD-P1200 Blu-Ray Disc Player

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Wont play blu ray dvds

Have a bd-p1000 and it will not play the blu ray disc. it does play regular dvds though. Samsung sent a firmware update and unit still does not work. Even DVD's will not play. Unit is 6 months old with light use. Samsung support is informing me that a $40 fee is required plus shipping costs for BD-P1000.

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Re: wont play blu ray dvds - Samsung BD-P1200 Blu-Ray Disc Player DVD & Blu-Ray Players

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Posted on Feb 03, 2008

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My samsung bd-p1000 doesn't play disc after the firmware update?

Oh dear.
Did the machine get powered off during the upgrade. ?

Was it the correct firmware ?
Go to the samsung site and get old firmware and try loading that on.

Feb 05, 2011 | Samsung BD-P1000

1 Answer

Every time I play Avatar in my samsung blu ray player bd-p1000 the screen on the dvd player says interactive but then it starts playing the opening credits and it wont go into menu mode, I can't do...

We have finally managed to get avatar to play!!!!! We had the same problem. Frustrating I know - but after returning the DVD back to the shop three times, trying updating previously, then waiting for another update from Samsung from Sept (they have not provided a further update) - we are feeling jubilant!

We copied the firmware to a CD disc once again. It did not initally look as if it was loading but if you wait you are asked if you if you want to upgrade eventually. Once you affirm - it takes a good five to ten minutes to process the firmware/ upgrade. It tells you when it has completed. We discovered by chance that you need to then switch off the player and switch back on again for the update to become functional.

Initally we still could not get AVATAR to load as far as the menu screen. We tried newer Blue Ray DVDs purchased December that previously would not play - and now do! To get AVATAR to play we switched off & on the blue ray player with the disc still loaded a couple of times and each time we got a little further towards the functioning menu screen.

A lot of messing around, so be sure you have the time available to persevere!

Dec 09, 2010 | Samsung BD-P1000

1 Answer

BD-p1500 no disc error plays blu ray movies fine but will not play regular DVDs. Comes up and says no disc

need to contact SAMSUNG CUST. SERVICE, they will inform you about a new firmware update need to be done to your unit , beware shipping will cost you around $40.00 , hope this information is helpful , AJ

Aug 08, 2009 | Samsung BD-P1200 Blu-Ray Disc Player

1 Answer

Samsung Blu Ray 1500 model wont play any new discs

If you tried firmware update and it doesn't work and its less than a year from the date of purchased call Samsung customer service and claim for warranty . Panasonic has the same issue without explanation.

Jul 24, 2009 | Samsung BD-P1500 Blu-Ray Player

1 Answer

BD-HP21U problems playing discs

You have inadvertently downloaded the US (or other region) version of the firmware. Unfortunately if you try and download the UK version the HP21 just tells you you have already installed it. I was told mine the only way to reset it is for it to be sent to Sharp or you can wait for a new firmware update.

Jul 16, 2009 | Sharp AQUOS Blu-ray Disc Player

2 Answers


You may need to go to Samsung's web site and get a firmware update for your player. Blu-Ray's compatibility is not guaranteed for all disks and Samsung updates the firmware for the various players for disc compatibility on a regular basis.
I just looked on their site and I saw they have a version 2.0 update for the US and Canada. Click on the link above and it should download. You may also need to get the firmware update document for instructions. That may solve the problem.


Jan 03, 2009 | Samsung BD-P1400 Blu-Ray Player

1 Answer

I have a Samsung BD-P1000 Blu-Ray Disc Player that will not play Blu-Ray discs rented from BlockBusters in Calgary, Alberta, Canada. To Date, of all my 100 regular DVD, and approximately 25 owned Blu-Ray...

BD-P1000 Update Solution
The solution that worked for me: I went to and downloaded the Samsung BD-P1000 player's firmware update to my desktop. When opened, I was directed to"burn" a DVD on my computer. I then inserted the new DVD in my Blu-Ray player. The player automatically checked and confirmed player model number and registration and uploaded information from the DVD and the update was complete. The BD-P1000 then flawlessly played the rented Blu-Ray disc of "The Scorpion King".
Thank You Samsung!

Nov 27, 2008 | Samsung DVD & Blu-Ray Players

1 Answer

My samsung bdp1000 wont play blu ray discs

I DOn't know the answer BUT the Samsung site has firware updates which might help you. Take a look:

Make sure you copy the entire link. I hope this helps. Let me know

Mar 31, 2008 | Samsung BD-P1000

1 Answer

Wont play blu ray dvds

Regarding this issue, the only way to resolve this issue to download a Firmware update from Here is the link where you can download this Firmware update: Download first the manual on how to update firmware for your unit then download the FIRMWARE file. basically what you need to do is to download this Firmware update to your computer then burn it on a Disc using nero after that let it play to your Blu-ray player to do an automatic firmware update for your player. Hopes this helps.

Jun 23, 2007 | Samsung BD-P1200 Blu-Ray Disc Player

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