You didn't post the model system, but generally Dell master passwords are all entered lowercase (zrbfrwse) hold the CTRL key and press enter.
The master password is generated based on the code displayed prompting for the password. Most the systems have options for both BIOS and HDD passwords, it is possible that both BIOS and HDD passwords were setup, the each require a different password.
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Thanks finally got back to the Dell tech. He gave me one password that worked but not the HDD one only becasue I gave one letter wrong.
" - dgmerrell
I have a scrolling section on my touchpad(''Gateway P-7807 fx'' ) and for some reason when i scroll...
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I have a scrolling section on my touchpad(''Gateway P-7807 fx'' ) and for some reason when i scroll on the scrollpad it only works half the time.....