Question about Samsung DVD-V3500 DVD Player/VCR

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DVD player My Samsung DVD-V3500 player will not recognize any DVD. It says that it cannot read them and to check the disc. But that's not it because it does this with old and new DVDs. Help

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  • nannyanny Jan 03, 2008

    I tried a cleaning disc, but it simply did not recognize that disc either. I heard a sound from the player, but it eventually repeated that it did not recognize the disc. Help??

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My Smasung DVD/VCR Combo stopped reading DVDs because of a dirty read head. It started by only playing disks sometimes, and progressed to never playing disks. I assumed it was a dirty laser lens so I bought a lens cleaner set. Unfortunately my player wouldn't play the cleaner disk.

So I took it apart and cleaned the laser lens manually with some isopropyl alcohol (the clenser that came with my cleaning disk), and a lens cloth (that came with my glasses). Just open the case (starting with the screws in the back) and remove the snap in cross panel that obscures the lens of the DVD portion. Put a drop of cleanser on the lens and gently wipe it with the cloth.

Oh and by the way, I take no responsibility if you break your own player while following my instructions. My own DVD player was far out of warranty at the time I cracked it open.

Posted on Jan 17, 2008

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Asslarge's solution above worked for me, although finding the lens was tricky. I had to remove the metal cover, then unscrew the whole DVD unit, and unsnap the seated lower half. Then I was able to find the lens and clean it. It did solve the problem... thanks!

Posted on Feb 23, 2008

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Your laser head is dirty .. maybe because one cd or disc was inserted with dirt on it and interfered with the laser .. sometime greasy fingers on the cd and food one it will block the laser

Posted on Dec 31, 2007

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1 Answer

My Samsung DVD / VCR Player / Recorder Will Not Recognize Any Discs


The lazer is shot in it when they do that.It is not reading the disc any more.

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If you forgot your password, press power on from a cold start

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You can also download the manual on the link below. Just scroll down to product detail to download it.

http://www.amazon.com/Samsung-DVD-V3500-Progressive-Scan-DVD-Combo/dp/B00008N6YJ

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You need to clean the lens . The laser head is not detecting the dvd you are inserting .

Before that try with other disc .




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Page 54 in my V3500 manual states:

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