Acer Aspire 3000  PC Notebook
Problem for Acer Aspire 3000 (AS3004WLCI) PC Notebook

Windows XP Unsuccessful on Start Up




By Kdaniels67 on Dec 30, 2007

" "
When I turn on my Acer 3000 laptop, I get a black screen that reads:

... Windows did not start successfully. A recent hardware or software change my have caused this...

and then it asks me to restart in safe mode, last known good configuration or start normally. NONE of these options work. The computer just keeps restarting itself and coming to the same black screen.

I pulled the restore disks that came with my computer and started to reinstall all my stuff, but - see, at some point my cd-rom drive STOPPED reading data disks, so I had to buy an external cd-rom drive. I insert the first disk into the external CD - rom and it reads fine, but when I'm prompted to install the next one, it wants to read from my laptop cd-rom drive NOT the external one.

Ugh.

So - I have a copy of Windows XP, figured maybe I could just reinstall (repair) with that. I put the disk in the external CD-rom and all seems to work fine UNTIL I get an error code "0-000007b" or something like that which (upon investigation) is a boot drive error.

I have been told I might need a new hard drive, emphasis on MIGHT, and if I get one, how the heck will I install WinXP on it if I get a boot drive error? Will replacing the hard drive eliminate the boot drive error?

What if I just replace the internal CD-rom drive, so I can reinstall the disks right from the laptop as opposed to the external drive which doesn't seem to be working???

What if I just toss the computer altogether? ;)
Comments:

Dec 31, 2007

- Thank you so much for your help... now, let's see if I'm crafty enough to find that battery! ;)

Dec 31, 2007

- Found the battery, removed it, waited a few minutes, replaced the battery and powered the machine back up. It immediately took me back to the same black screen, so I clicked "start windows normally" and when the "Acer" screen came up, I hit F2 to enter BIOS set up. Nothing appeared different, I was not prompted to "set best defaults"... I truly appreciate your assistance, but I guess, I'll have to break down and have a "pro" look at it. :(

This is a great site. Keep up the good work.

Best Solution

posted on Dec 31, 2007
Very Helpful)

jessee007

Rank: Wiz 
Rating: 79%, 237 votes
try using a boot disk or bootiong into your bios and change your boot setings to external drives
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Solution #2

posted on Dec 31, 2007
Helpful)

james klgr

Rank: Guru 
Rating: 87%, 240 votes
no you just need to fix your bios problem, if you dont have the manual take the battery out of the motherboard that keeps power to the bios keep it out for a few minutes put it back in then turn it on it should go to bios automatically then just go to set best defaults for ststem hit y for yes then hit enter and it should take off fine if it dont then you need to take it to a pro who can reset it for you manually or reprogram it that would be cheapest for you without trashing it.
Comments:

Dec 31, 2007

- your bios is your problem.

Dec 31, 2007

- some times the bios chip fails and cannot be repaired but that is rare they are usually reprogrammable i set them up through a server with a custom start up program that i designed it makes systems boot faster. and run better with the changes i make in CMOS. so just shop around and get the best price. on the repair.
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Solution #3

posted on Feb 09, 2008
Somewhat Helpful)

pughy

Rank: Apprentice 
Rating: 70%, 1 votes
when i turn on my pc the screen just goes black and doesnt load or do anythink what is my problem
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Solution #4

posted on Nov 06, 2008
Not Rated)

garcia3519

Rank: Apprentice 
Rating: 0%, 0 votes
My cd-rom doesn't seem to be working, if I put in a cd, it doesn't know it's there, what do I need to do to fix it? Help!
Comments:

Nov 06, 2008

- It's an Acer5004WLMi, help!
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