2009 Chevrolet Malibu Logo
Posted on Oct 23, 2009
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My gm bluetooth loses its pairing every time car is turned off and I have to re do everything

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  • Posted on Oct 23, 2009
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Try doing this: Ask your dealer for the latest TMB concerning bluetooth and the connection problems with a mobile phone. There is a software update for that, and you'll have to take it to the dealership - the bulletin number is #08-08-46-008 After the upgrade, it should work flawlessly! :)

  • pagsmith Oct 07, 2010

    We did what you suggested, and it still doesn't work. Taking the car back to the dealer again. How annoying.

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  • Posted on May 26, 2013
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I have a traverse and all of a sudden the bluetooth doesnt work; the button just mutes the audio. disconnect/reconnected battery and it worked ONCE until i restarted the car and back to square one. NOTHING about troubleshooting this in the manual. ugh...

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The picture Im sending you is the information on your vehicle based on what I can get from General motors tech website to inform you if your intstructions in owners manual are unable to correct your situation.There really no way to quick fix the issue.here is the page information; Before reading note there are unavailable sections or links because it is pasted from a General motors page unavailable to public.
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Circuit/System Description
The Bluetooth ® antenna is a small fixed antenna connected directly to the telematics communication interface control module and is used to send and receive signals from a Bluetooth ® enabled cellular phone. The antenna utilizes no cabling and is not external to the vehicle.
In order to use hands-free calling, the cellular phone must be paired to the vehicle. Up to five devices can be paired to the vehicle at one time, but only one can be connected at any given time. To pair a phone, the customer must know how to operate the Bluetooth ® functionality of their phone. The pairing process must only be done one time for each phone, unless that phone’s information is deleted. For safety reasons, the pairing process is disabled while the vehicle is moving.
Diagnostic Aids • The purpose of this diagnostic is to verify the ability of the telematics communication interface control module to pair to a Bluetooth ® device. • Before performing this test, verify compatibility of the cellular phone(s) the customer is attempting to use with the vehicle. Based on the cellular phone’s service provider and the manufacturer’s implementation of Bluetooth ®, not all phones support all available Bluetooth ® functionality. A vehicle and feature compatibility list will be provided via the GM Bluetooth ® website: http://www.gm.com/vc/bluetooth/ • If the vehicle passes the following tests and a compatible device is being used, the concern may be due to a device malfunction or an incomplete/improper pairing attempt. • A Bluetooth ® test tool or equivalent can also be used to verify the ability of the customers cellular phone(s) to pair with another device. Schematic Reference OnStar Schematics
Connector End View Reference Component Connector End Views
Description and Operation OnStar Description and Operation
Electrical Information Reference • Circuit Testing • Connector Repairs • Testing for Intermittent Conditions and Poor Connections • Wiring Repairs
Scan Tool Reference Control Module References for scan tool information
Circuit/System Verification
  1. Verify DTC B2485 is not set.
  2. → If DTC B2485 is set , refer to DTC B2485
  3. Set up a Bluetooth ® test tool or equivalent.
  4. Ignition ON, perform the discovery/search operation with the test tool. Verify the vehicle appears in the list of available devices.
  5. → If the vehicle is not in the list of available devices, repeat the discovery/search operation. If the vehicle is still not in the list of available devices, replace the K73 telematics communication interface control module.
  6. Follow the instructions provided in the Vehicle Owners Manual for pairing a device. Verify successful pairing with the test tool.
  7. → If pairing is not successful, repeat the pairing process. If pairing is still not successful, replace the K73 telematics communication interface control module.
  8. Refer to Diagnostic Aids.
Repair Instructions Perform the Diagnostic Repair Verification after completing the diagnostic procedure.
Control Module References for telematics communication interface control module replacement, setup, and programming
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