Question about SanDisk Sansa e260 MP3 Player

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Frozen in song.

Well I just got this new Sansa e260 for Christmas and it hasn't caused any problems until now. I was listening to my music and I went to change the song and the music froze along with the screen. The battery was low...but I don't know if this has anything to do with this happening. The screen was frozen on the song playing, not black or blue.
I did manage to get the back opened and I took the battery out and put it back in. This seems to have helped but I don't know if this will keep happening. I was wondering if maybe this was a bad model... Or if it's something that sometimes happens to these types of media players.

Any information and/or help would be appreciated. Thanks.

Posted by on

  • Anonymous Dec 31, 2007

    I got this e260 sansa for x-mas and i went to fm radio it just froze no black or blue screen it won't even turn off i cant refund well i dont want to refund plz help.

  • Anonymous Feb 15, 2008

    i am a poor whore and this is my 1st christmas, my only present, the sansa 260 froze on a song at zero seonds into it, the back light turns off, but i can't switch songs, get to menu, listen to songs............. So please help this poor whore and ill do ya for free

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We bought 4 for them and each one has had a proplemof some kind. 3 where the clip and the other was e260 and it wont install the driver. We went to take it back and the store wants to charge a 15% restocking fee for a bad product talk about getting screwed. With the clips we would connect it to the computer and it would say it was still contected when it was not, would not turn off or anything. When the battery went dead we then where to charge it and it was fine it dose this conect thing everytime we download muisc.

Posted on Jan 02, 2008

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The sansa e260 seems to have a hell of alot of faults. If SanDisk brings out a firmware upgrade definately take it, also I would strongly suggest that you write a letter to ScanDisk letting them know the grief it has caused you. I have an e260 and it has not had any problems so far, so I guess theres a little give or take sorta thing happening here.

Posted on Jan 01, 2008

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3 Answers

Song Removal


Go to my computer scroll to sansa or your MP3 player and open the music folder and open each sub folder and delete Songs manually then delete the folders them selfs then format

Try and drag and drop from your music folder to the media folder on the player make sure usb mode is msc this will show you all the folders Use your windows explorer for the transfer... much easier...If you don't have copies of your music copy to a folder on the computer first
Make sure you have it in MSC usb mode
Download and install run connect sansa when asked. Link
(http://mp3support.sandisk.com/sansa/Installer/1082/SansaUpdaterInstall.exe)
This has the manual also

Apr 19, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

Sansa e260 has no space left to write the database info. Vista and also Windows Media Player don't ''see'' any files. I can listen to all the music on the MP3 but I want to delete some and add others.


Same problem delete a couple of songs up to 6 mg or 10 whatever then allow to refresh then download your songs back in the music file. the sansa needs some memory to know it has the sdcard in it...

Go to my computer scroll to sansa and open the media folder and open each sub folder and delete manually then delete the folders themselfs then format a couple of times hope this works
Start over put new songs on it

Apr 19, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

Problem recognizing songs in sansa e260 mp3 player.


From what I'm hearing you don't have a good driver. If you still have the disk use that. If not google it or something. I have a Sansa e260 as well so I would suggest loading the songs on in windows media player rather that windows explorer. If you open Media Player and then go to sync and it does not recognize your device, then you have a bad driver. If not, then start syncing your songs that way.

Hope everything works,

Fixer Guy

Feb 04, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

Wats the best way to put music onto an mp3


If you have cds you can copy songs from your cd to your player using a conversion program! I use jetaudio to listen and to rip songs from cd to mp3 and then copy them to player!

Dec 27, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

I can't delete music from my Sansa e260


There is probably an easier way to do this, but if you are listening to the song, click the bottom menu button, and then go to delete song

Hope this helped

Oct 08, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Sansa e260


Apparently there is a known problem with older firmware with some MP3 files having info in the ID part of the file that makes the player go crazy. So update your firmware or listen to different music :-)

"Bugs Fixed: Stability· Hanging at Refresh Database with certain ID3 tag genres."

This info from page below. Also shows you how to update to latest firmware which may fix your problem

http://forums.sandisk.com/sansa/board/message?board.id=e200&thread.id=10357

Sep 04, 2008 | SanDisk Sansa e260 MP3 Player

2 Answers

The screen is turning white when I change song


You could possibly try recovery mode?

or formatting it and starting over, see if that helps

easy way to format

1.Shutdown player
2.Hold Rec button
3.Turn player on
4.Plug your player into the PC
5.Go to My computer
6.Find a Icon named 16Mb Format
7.Open that and make a new text file
8.Name it sansa.fmt
9.unplug player and it will say Formatting.....
10.when its finished it will reset , or shut off, when its done turn it on and see if that helps

May 08, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

How do i put music on my e260 series


hi go into your windows media player and on the left hand side where it says to build a playlist once you have plugged your mp3 player it will then say sansa just drag the songs from window media library to sansa in left pane then click start sync

Jan 01, 2008 | SanDisk Sansa e260 MP3 Player

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