Question about Toshiba SD-4700 DVD Player

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Tray won't open or close

I have a Toshiba SD 3750. The DVD tray came out and I opened the cover and gently pushed it. Now the tray won't open or close.

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: Toshiba SD-K850 does not open

Unplug the unit for 10 minutes, then plug it in and try again. I just had the same problem after our main power went off and on a few times (during a storm). If that didn't work and you don't plan on servicing it, before you "recycle" it, unplug it & drop it from about 3 to 4 inches from the "carpet". It may just have some crude stopping up the mechanism. Continue to increase the height of the drop untill you REALLY do have to recycle it :)

Posted on Aug 24, 2008

  • 1 Answer

SOURCE: DVD tray in SD-V296 will not open


Thank you. Yes, we did solve the problem; in fact, it was the way we had solved it one other time, even though I had believed it a fluke then:
we simply disconnected the unit for a couple of hours, plugged it back in and, just as last time, the tray opened easily.


Dean Hunt

Posted on Oct 10, 2009

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SOURCE: My Toshiba sd-3800 DVD player reads

what size fules dose it take

Posted on Jan 29, 2010

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SOURCE: Placed disc in tray and

It sounds like the processor in the TV or the DVD player processor is locked up, and if you unplug both units from the wall for 40 MIN, that should reset the processors back to normal.

Posted on Oct 16, 2010

  • 979 Answers

SOURCE: We have a Toshiba SD-350ESE

Hello Sir, Hi, Tray eject problems means that the motor assembly of the DVD player is not working, what you can do is check the mechanism for loose belt, broken rack/pinion gear on the tray mechanism, and the eject motor. This needs the job of a technician, how ever you can remove the top cover and observe the mechanism. you can also see what is the cause of the problem, look for the belt gears and motor. If this is beyond your comprehension, Have this checked by a technician.

Posted on Jan 24, 2011

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1 Answer

Tray won't open. I have a library disc in the tray. How do I get the disc out.

Look to see if there is a tiny hole on the face of the tray, if the tray door has a pin-hole, you can use a straightened paper-clip.
Push the paper-clip into the hole...causing the tray to open.

Also, Try holding the eject button while turning it on.

Dec 29, 2014 | Toshiba SD-4800 DVD Player

1 Answer

Cant open dvd drawer

Sometimes DVD player drawers get stuck closed because the disc inside isn't seated properly. At other times the player may have another problem. The first step in discovering if it is the disc or another issue is to remove the disc. Most DVD players have a secret eject button. It allows you to open the drawer when a disc gets stuck and cannot be ejected normally.
For this you'll need a standard size paperclip.

  1. Unfold the paperclip and make it as straight as possible.
  2. Look closely at your DVD player . Push the tip the paper clip into the small hole on the tray cover on the front of the Toshiba. The hole is on the right side of the cover.
  3. Press inward gently with the paperclip until you feel a slight resistance, then continue pushing to engage the internal eject button. The tray should pop open partway.
  4. Gently pull the drawer until it's fully retracted. Be careful not to pull too far.
  5. Remove your disc from the drive.
  6. Before you reinsert another disc, use the remote and/or buttons on the player to close the door, and reopen it. You can also press carefully with your fingers. If you cannot open/close the drawer normally at this point, do not put in a new disc until you have repaired the problem.

What You Need

Dec 09, 2013 | Toshiba SD Computers & Internet

1 Answer

Tray won't open

by just resetting the software will not work this is a mechanical problem this usually happens on players that is not use for a long time or improper closing of tray..fixing this kind of problem requires opening the cover of the need to lubricate all moving gears and parts by putting enough amount of lubricating have also need to assist the motor manually by helping it to push the tray out just gently pull the tray with your hands during a eject command on the unit clean also the limit switches of the tray make that contact are properly working..good luck!

Apr 06, 2012 | Kenwood DV-605 Multi-disc DVD Player

1 Answer


Just below the CD/DVD tray there is a tiny hole. Insert a straighten paper clip in this hole and gently push the paper clip until the CD/DVD tray pops out. You can now pull the tray out until it is in the fully opened position to remove the disc.
Try pushing the eject button to see if the tray closes, then push the eject button to see if the tray opens.
If this foes not work then the CD/DVD drive is faulty and it needs to be replaced.

Mar 06, 2012 | Dell Computers & Internet

1 Answer

Placed disc in tray and closed, but I cannot 'access' the dvd through my television in the usual way, and so cannot see anything on the screen. Now I cannot get the tray opened to get the disc (from...

It sounds like the processor in the TV or the DVD player processor is locked up, and if you unplug both units from the wall for 40 MIN, that should reset the processors back to normal.

Oct 16, 2010 | Toshiba SD-4000

1 Answer

Toshiba DVD Player - How do I get the DVD out of the Tray when the power is no longer working?

Open the top cover by removing all the screws around the cover and the two screws on the sides.
Gently lift up the cover from the backside up and pull back to free it from the front.
Now you can see the DVD player is exposed. Gently lift the DVD disc out from the back.


This does not fix the "try not opening problem though"

Good luck,


Dec 26, 2009 | Toshiba SD-V291 DVD Player/VCR

1 Answer

Toshiba sd 4800 dvd plater not opening and playing

There is a small belt that has become worn or has broken. Open the DVD palyer, press the open key push on the silver disc, the tray will open, . On the tray pul the two tabs up gently, remove tray. Belt is located there

Oct 04, 2009 | Toshiba SD-4800 DVD Player

1 Answer

When pressing Open/Close, the tray will not open

Try to Emergency Ejec the tray.
There will be a small hole in front panel, near the tray. Use a hard Pin (3/4 inch) and press gently in the hole, but at the end you will feel a hurdle in the way, pust a bit hard, and the tray will come out.
The see if there is something stuck in it, or it needs greasing.

If you got any more queries, don't hesitate to contact again.

And if i was helpful, Kindly do Rate!

Jul 19, 2009 | Toshiba SD-K760 DVD Player

1 Answer

Toshiba dvd player tray is stuck.

can u give me more details please?

Jun 18, 2008 | Toshiba SD-4000

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