Question about Toshiba SD-4700 DVD Player

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Tray won't open or close

I have a Toshiba SD 3750. The DVD tray came out and I opened the cover and gently pushed it. Now the tray won't open or close.

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SOURCE: Toshiba SD-K850 does not open

Unplug the unit for 10 minutes, then plug it in and try again. I just had the same problem after our main power went off and on a few times (during a storm). If that didn't work and you don't plan on servicing it, before you "recycle" it, unplug it & drop it from about 3 to 4 inches from the "carpet". It may just have some crude stopping up the mechanism. Continue to increase the height of the drop untill you REALLY do have to recycle it :)

Posted on Aug 24, 2008

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SOURCE: DVD tray in SD-V296 will not open


Thank you. Yes, we did solve the problem; in fact, it was the way we had solved it one other time, even though I had believed it a fluke then:
we simply disconnected the unit for a couple of hours, plugged it back in and, just as last time, the tray opened easily.


Dean Hunt

Posted on Oct 10, 2009

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SOURCE: My Toshiba sd-3800 DVD player reads

what size fules dose it take

Posted on Jan 29, 2010

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SOURCE: Placed disc in tray and

It sounds like the processor in the TV or the DVD player processor is locked up, and if you unplug both units from the wall for 40 MIN, that should reset the processors back to normal.

Posted on Oct 16, 2010

  • 978 Answers

SOURCE: We have a Toshiba SD-350ESE

Hello Sir, Hi, Tray eject problems means that the motor assembly of the DVD player is not working, what you can do is check the mechanism for loose belt, broken rack/pinion gear on the tray mechanism, and the eject motor. This needs the job of a technician, how ever you can remove the top cover and observe the mechanism. you can also see what is the cause of the problem, look for the belt gears and motor. If this is beyond your comprehension, Have this checked by a technician.

Posted on Jan 24, 2011

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Tray won't open. I have a library disc in the tray. How do I get the disc out.

Look to see if there is a tiny hole on the face of the tray, if the tray door has a pin-hole, you can use a straightened paper-clip.
Push the paper-clip into the hole...causing the tray to open.

Also, Try holding the eject button while turning it on.

Dec 29, 2014 | Toshiba SD-4800 DVD Player

1 Answer

Tray won't open

by just resetting the software will not work this is a mechanical problem this usually happens on players that is not use for a long time or improper closing of tray..fixing this kind of problem requires opening the cover of the need to lubricate all moving gears and parts by putting enough amount of lubricating have also need to assist the motor manually by helping it to push the tray out just gently pull the tray with your hands during a eject command on the unit clean also the limit switches of the tray make that contact are properly working..good luck!

Apr 06, 2012 | Kenwood DV-605 Multi-disc DVD Player

1 Answer

How to change toshiba sd-412v region 1 to free region?thanks

Hi friend. Try this:
Press the power button on the Toshiba DVD player remote. Press the "Open/Close" button to eject the disc tray. Remove any disc that might be on the tray before proceeding.
Press the following keys on the remote in this order: 2,4,0,3,9,6,0.
Press the "9" key on the remote.
Press the "Open/Close" button to close the disc tray. Press the power button to turn the Toshiba DVD player on.

Hope it works.

Jun 16, 2011 | Toshiba DVD & Blu-Ray Players

1 Answer

Placed disc in tray and closed, but I cannot 'access' the dvd through my television in the usual way, and so cannot see anything on the screen. Now I cannot get the tray opened to get the disc (from...

It sounds like the processor in the TV or the DVD player processor is locked up, and if you unplug both units from the wall for 40 MIN, that should reset the processors back to normal.

Oct 16, 2010 | Toshiba SD-4000

1 Answer

Toshiba DVD Player - How do I get the DVD out of the Tray when the power is no longer working?

Open the top cover by removing all the screws around the cover and the two screws on the sides.
Gently lift up the cover from the backside up and pull back to free it from the front.
Now you can see the DVD player is exposed. Gently lift the DVD disc out from the back.


This does not fix the "try not opening problem though"

Good luck,


Dec 26, 2009 | Toshiba SD-V291 DVD Player/VCR

1 Answer

Toshiba sd 4800 dvd plater not opening and playing

There is a small belt that has become worn or has broken. Open the DVD palyer, press the open key push on the silver disc, the tray will open, . On the tray pul the two tabs up gently, remove tray. Belt is located there

Oct 04, 2009 | Toshiba SD-4800 DVD Player

1 Answer

When pressing Open/Close, the tray will not open

Try to Emergency Ejec the tray.
There will be a small hole in front panel, near the tray. Use a hard Pin (3/4 inch) and press gently in the hole, but at the end you will feel a hurdle in the way, pust a bit hard, and the tray will come out.
The see if there is something stuck in it, or it needs greasing.

If you got any more queries, don't hesitate to contact again.

And if i was helpful, Kindly do Rate!

Jul 19, 2009 | Toshiba SD-K760 DVD Player

1 Answer

Toshiba dvd player tray is stuck.

can u give me more details please?

Jun 18, 2008 | Toshiba SD-4000

5 Answers

Won't open...

Hey this is a great site!
I was having a similar problem with my Toshiba SD-K860. Bobbyj, thanks for the link to the SD-4900 service manual, it was extremely helpful even though it was a different model. I could not find an emergency eject pinhole, and leaving the unit unplugged for a while did not help (two suggestions found on other sites), so I simply took the whole thing apart, got the disc out, found the eject slider on the bottom of the tray, massaged the tray open and closed, and put everything back together again. The connections were solid and the belt was in tact so everything seemed to be fine. Once I reassembled and powered it back up it worked again!
I posted a more detailed solution on my problems to solve site, which is similar to this one:

Mar 23, 2008 | Toshiba SD-4000

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