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Problem for D-Link DI-704P Router
The red led light on the internet connection on my
By beejayricho on Oct 23, 2009
the red led light on the internet connection on my d-link router is on. i cannot connect to the internet now. i have a green light above the dsl connection and their is one other green light on. i have contacted bt they say theirs nothing wrong with my phone line
Comments:
Oct 23, 2009
- not a computer person know idea what your on with sorryClarification Request
Posted by armstrng on Oct 23, 2009
Can you ping 127.0.0.1? (just making sure NIC is working) Can you ping your gateway? What is your IP address?
Solution #1
posted on Nov 27, 2009
can get on the internet useing my d link dsl 2640r router the red internet light is allways on how do i get on the internet
Yes
No
Solution #2
posted on Oct 23, 2009
1st: Have you paid your bill?
2nd: Have you power cycled?
Full Power Cycle is as follows:
Turn off all components plugged into the router(Computers, Printers, etc.) Unplug the power from the router. Unplug the data cable(DSL, Coax) going TO the router. Wait aprox. 1 minute. Plug data cable and power cable back into router. Wait about 1 minute. Turn computers back on. Problem Solved?
If not and you're using DSL make sure all DSL filters are in place and that none have come undone. Make sure the phone line is still plugged in. Problem Solved?
If not contact your ISP and ask if they are doing any maintenance in your area that may by effecting your service. Ask them to perform a line test on you. If all else fails ask them to have a technician come out and help solve the issue.
2nd: Have you power cycled?
Full Power Cycle is as follows:
Turn off all components plugged into the router(Computers, Printers, etc.) Unplug the power from the router. Unplug the data cable(DSL, Coax) going TO the router. Wait aprox. 1 minute. Plug data cable and power cable back into router. Wait about 1 minute. Turn computers back on. Problem Solved?
If not and you're using DSL make sure all DSL filters are in place and that none have come undone. Make sure the phone line is still plugged in. Problem Solved?
If not contact your ISP and ask if they are doing any maintenance in your area that may by effecting your service. Ask them to perform a line test on you. If all else fails ask them to have a technician come out and help solve the issue.
Yes
No
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