Question about Sony PlayStation Portable (PSP) Console

10 Answers

PSP doesn't read disk

My PSP stopped reading the game disk

Posted by on

  • 21 more comments 
  • niggy Jan 01, 2008

    yeah psp not reading game disc's

  • Stingrey13 Jan 05, 2008

    Will do everything except read the UMD's

  • LaRon1969 Jan 05, 2008

    My sons psp will not play games, it keeps saying can not read the disk, what do we do.

  • Anonymous Jan 09, 2008

    doesnt read disk

  • dtree83 Mar 03, 2008

    i put a brand new UMD in and it still wont read...

    whats the deal..

  • mattncfc Mar 10, 2008

    My psp makes a buzzy noise and the load symbol comes up but UMD disk doesn't show. None of my UMDs work.

  • anddom Mar 12, 2008

    I have treid evreytho

  • 41294 Mar 27, 2008

    my psp wont read game disc's

  • trinibaby May 03, 2008

    my psp is a version3.11 and is not reading the umd disc don't know why and i'm fustrated

  • odley May 14, 2008

    i read this thread and experimented with hitting my psp against a worktop lol. it started working again after a single hit against the right hand side.

  • jose 6566565 May 23, 2008

    my psp does not read the game

  • Anonymous Jun 12, 2008

    it wont read disc and the sceen is brokin

  • Anonymous Jul 16, 2008

    my psp stop reading the umd

  • kayf_life818 Aug 07, 2008

    My UMD option doesnt show up neither do any of my games work. I tried restoring it and also updatiing it to the latest version but the UMD option isnt there and I cant play.

  • Anonymous Aug 24, 2008

    my psp doesn't read the disc (UMD)

  • Anonymous Sep 08, 2008

    i put the game in and i doenst show up

  • larryhunter Sep 08, 2008

    my umd doesn't load and it says cannot read disk...sometime it doesn't even load at all...have tried formatting my memory stick and restoring default seetings...i even take d battery off but it still doesn't load

  • mj vanhouten Nov 29, 2008

    my psp is reading could not be read.just had new umd put in still saying this what could it be

  • mariaroddy Nov 29, 2008

    my psp games keeps freezing

  • Anonymous Dec 20, 2008

    when i want to play a UMD it says the disc cannot be read

  • marydunbar58 Feb 04, 2009

    when i put a game in psp error message cannot read disk

  • Anonymous Apr 28, 2009

    it say cannot read need help

  • Cnlaw1 May 24, 2009

    My PSP doesn't read my games nothing happens please help



10 Answers

  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 2 Answers

You know.. honestly..
i fixed mine..
simply by smacking it and shaking it in a little anger
and all of a sudden it gave in a decided to work and read my UMDs
Now i dont condone violence to such a delicate instrument, but u gotta do what you gotta do.....

Posted on Mar 15, 2008

  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

so how u get it fixed??
how much???

Posted on Jul 31, 2008

  • Level 1:

    An expert who has achieved level 1.


    An expert who has answered 20 questions.


    An expert that has over 10 points.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 52 Answers

Depending on the circumstances, the psp may, and probably, does have UMD drive damage, to the laser, motor etc. I recommend simply:
- replacing umd drive
- contacting a technitian
- sending it back to sony
- wallowing in ignorance

Posted on Mar 04, 2008

  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Would it cost to get it fixed?

Posted on Mar 12, 2008

  • shawngoldjr Mar 12, 2008

    how can you connect to the internet and do you need something special to do it? or just connect?


  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Just open up the umd and tape a small pice of tape on the small silver circle. it really works i have tryed it

Posted on Jan 27, 2010

Hi my son just had the same problem. The reason for this is the laser arm that is stucked. If you open the umd case you can see the reader and how it is in the left position. If you dont have to big fingers you can push it to the right. You must pull a litle but be gentle. After that i works again. I have no clue why the laser arm was stucked.

Posted on Jun 24, 2008

Mine had the same problem--neither of my disks worked. It looked a little dusty inside and a couple blasts of compressed air and it worked fine again.

Posted on Jan 10, 2008

Call sony and ask them how to fix it!

Posted on Aug 01, 2008

My did the same thing it erads the other disk but just one disk it wont read but i see no scratches.

Posted on Jan 06, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

If u just bought it and u hav had for less than a yr u can use the guarantee card to exchange it in any place u get not sure but it may work. cos i got mine from dubai and i live in sudan i exchanged mine in a shop.

Posted on Jan 22, 2010

6 Suggested Answers

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

  • 17 Answers

SOURCE: my psp will not read disks

Put a umd inside wait a sec or two open and check if there is a red light, den the lens is fine its most likely that your cd has been scratched. Try using dev-hook or a custom firmware to read games from memcard

Posted on Dec 15, 2007

  • 1 Answer

SOURCE: Disk Read error for PS3

call playstation customer service and they will swap it out with a new one. i did one troubleshooting step (restoring default settings). then that didn't work so they set up the exchange. kind of a pain to be without it for a couple of weeks, but better than nothing.

Posted on Jan 03, 2008

  • 322 Answers

SOURCE: psp not reading game disk

id say you have a lazy laser if you but your finger in side and gently push laser back this might help if under waranty i would take it back . o one thing pls make sure you wear a latex glove as the static from your body can all so cause damige

Posted on Feb 09, 2008

  • 2 Answers

SOURCE: ps3 wont read disks

If YOUR WARRANTY IS UP. taking the ps3 apart is easy as long as you have the rght screw drivers. getting the plate off is the hardest part. there is a hex screw under the warranty sticker. after removing the screw, simply slide the plate down and it will pull off. then there are about 8 philips head screws on the casing itself. after removing these screws the top is hinged on the front side of the system... lift the back untin it is at a 90 degree angle and and remove the flat wire that goes to the SDcard slots by lifting the black flapwith your fingernail, then the top is removed. at this point the disk drive is no longe fastened by any screws of clips. pull the plug from the left side toward the front out to diconnect that set of wires. then there is a big flat silver strip connected to the bottom of the drive. once again lift the black flap to release this you are ready to open the drive itself. there are 2 silver screws on the bottom rear of te drive and 3 black ones at the front. you will need a very small philips head screwdriver for these. then the gray casing will come off. thelense is not exposed yet. there are still 5 or 6 tiny black screws on the top of the drive that will remove the black plastic case THERE ARE 2 TINY WIRES COVERED BY TAPE BE VERY CAREFUL NOT TO PULL ON THESE WHEN TAKING THE BLACK COVER OFF
. now the lenseis exposed. simply clean it with rubbing alcohol and q-tips and reassemble the machine. BE SURE NOT TO GET ANY OF THE WIRES PINCHED WHEN SETTING THE DRIVE BACK IN PLACE AND DONT FORGET THE LITTLE METAL GROUND ON THE RIGHT REAR OF THE DISK DRIVE. ANY ?S E-MAIL ME AT

Posted on Apr 03, 2009

  • 137 Answers

SOURCE: My psp isn't reading any of my games

sounds like the laser is shot or possibly dirty, either way needs lookin at. so may need new laser. my own personal preference, go custom firmware and do away with using the laser, theres lots info on the web if interested.

Posted on Apr 06, 2009

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Error 80010087

Check the firmware of your PSP. Some games may not work if the latest firmware is not installed.

You usually get this message if the UMD has errors reading or the UMD is not present or was ejected in the middle of playing a game. You should try testing your PSP with other disks, if it doesn't have the same problem with other disks then your UMD is most likely scratched or damaged.

If you are using a modded PSP then you will get this error if you load a game from the memory stick without having a disk inserted in the drive. Or if the game that you are trying to load requires a higher firmware version. You will need to install a higher modded firmware to fix the error if that is your case.

Hope this helps.

Jun 29, 2011 | Sony PlayStation Portable (PSP) Console

1 Answer

My psp wont read disks (after it used to)


This is a very common issue on the PS3. I have written a FixYa Tip on this problem. See this link for a work through on the causes and the solutions.

If it helps please do take time to rate the Tip and many thanks for using FixYa.

Dec 16, 2009 | Sony PlayStation Portable (PSP) Console

1 Answer

Not reading discs

try to insert another disk to test if it doesn't really read a disk.

Jun 26, 2009 | Sony PSP (Piano Black)

1 Answer

My PSP won't read the UMD's

that's odd, this has happened to me in a similiar way, except for me my PSP would keep saying "Do you want to exit the game?" For you two, i would recommend examining the discs and make sure they're not scratched too much. Also examine the inside of your PSP where you insert the UMD, is there a loose or broken piece. In my opinion, much like my PS2, the games get too scratched (despite being in that case) to function and will stop being real altogether, although i am still trying to figure out why all games stop working...
Hope this helped in any way

Mar 28, 2009 | Sony PlayStation Portable (PSP) Console

1 Answer

Error code can't read game disc, everything else works.

your disk reading lens is dirty or bad. you may try cleaning it with a q tip and rubbing alcohol. If it still does not work it will need to be serviced

Mar 10, 2009 | Namco...

1 Answer

Psp won't read disk......loading circle continously shows.

maybe the system is not working right why wont you take it to a mechanic that ccan help you

Jan 09, 2009 | Sony PlayStation Portable (PSP) Console

1 Answer

Psp(1001)won't read umd games or movies

If your PSP isn't reading games and/or movies and the problem isn't that your trying to play dirty, bent, or damaged UMD discs there are a number of other reasons your PSP is not reading disks correctly =

- Your UMD motor may be malfunctioning.
- Your laser may have worn down from use over time.
- Your UMD drive tray may be bent.
- There may be a foreign object in your UMD drive

Common symptoms

* disks fail to load
* extremely slow loading
* strange whirring noise when trying to read disks

For whatever reason your PSP has stopped reading games and/or movies we will get your PSP back to you and playing like like new fast! Our price includes labor, parts, and return shipping via priority mail.

Visit PSP UMD Drive REPAIR if you are interested in an affordable and reliable PSP repair service. We have been serving the whole United States for more than 2 years!

Jan 05, 2009 | Sony PlayStation Portable (PSP) Console

1 Answer

Psp problem

if it doesnt read the disk,you may want to open it up (but voiding the warranty) and clean the UMD drive.
if it doesnt read just one UMD,it might be the disk.
if cleaning the UMD drive doesnt work,you may have to get a new drive,or a new psp.

Jul 25, 2008 | Sony PlayStation Portable (PSP) Console

2 Answers

My psp will not read disks

Put a umd inside wait a sec or two open and check if there is a red light, den the lens is fine its most likely that your cd has been scratched. Try using dev-hook or a custom firmware to read games from memcard

Dec 11, 2007 | Sony PlayStation Portable (PSP) Console

Not finding what you are looking for?
Sony PlayStation Portable (PSP) Console Logo

6,283 people viewed this question

Ask a Question

Usually answered in minutes!

Top Sony Video Game Consoles & Games Experts

Zhenya Ogorodnikov

Level 2 Expert

218 Answers

shaun taylor

Level 3 Expert

1527 Answers


Level 2 Expert

226 Answers

Are you a Sony Video Game Console and Game Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides