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The solution to your problem is to first connect your iPod to your computer. Let iTunes load (or open it) and navigate to your iPod's icon. You will need to hit the "Restore" option after backing up your music and data.
the best way to learn how to use your ipod is just play with it. the first thing you want to do is load the itunes software off the disc that came with it. if you do not have the disc, you can download the most updated software off of Apple's website. once the software is completely installed, you can start transfering music/video to itunes. once you plug your ipod into the computer. most likely, it will automatically load anything you have checked. hopefully this will help get you started.
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