Does not print, printer head moves across the

Has the printer sat for a while without printing? Are you using a refill kit or new cartridges?

An ink cartridge will dry-up if it sits for two long. When this happens the computer will read that they are full, but in reality they are bad.

If you are using a refill kit to refill them then they are likely clogged (common problem with refilling). You can try cleaning the cartridges where they meet the paper, with a cotton swab and some rubbing alcohol.

Most likely the cartridges need replaced.