Question about SanDisk Sansa e250 MP3 Player
I got it for christmas hooked it up installed the software etc just fine. Even managed to put like 300+ songs on there the first time i had it hooked up to my computer. Everything again worked fine, as I was walking around my sansa randomly begins dling an update. and now as soon as I plug it into my computer, my entire system freezes, if its plugged in while the computer is booting the computer will freeze midboot. Ive tried doing the factory reset on the mp3 player as well and that has not remedied the problem, I still have not heard back from their customer sercive and its ben a week already.
HELP!!!! i just want to listen to my damn music ist hat so much to ask!??!?!!?
Go ahead and do this, in case the DB is corrupted:
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx
Posted on Apr 08, 2008
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