Question about Denon AVR-887

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Dolby digital problems

We are having a terrible time with our AVR-887 when the broadcast is in dolby digital. We had it hooked up with HDMI and it was like one whole track of sound was missing. We could hear crowd sounds during football games but could not hear the announcers. During television programs, we could hear footsteps and keys being jangled but when people opened their mouths to speak we didn't get any dialogue. After reading about similar problems on the internet, we disconnected the HDMI cables and used RCA cables for the video and the volume. Now when the broadcast is in dolby, the sound in explicably gets so soft that you cant hear it then it spontaneously returns to the set level. It does this in intermittant waves. Is our receiver a lemon? Or are we just too stupid to set it up properly?

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  • jan632 Jul 29, 2008

    We did figure that out for the cables, but we paid almost $100 for an HDMI cable which is giving us absolutely no benefit whatsoever. We bought the new receiver in order to get the HDMI enhancment and had to downgrade to the analog because we couldn't get the HDMI to carry the full range of sounds. But thank you anyway for your input. we have not yet tried optical or SPDIF (I don't really even know what that is). We have scheduled an appt with a specialist to see if he can make it all work together, but I feel stupid because I can't make it work without a paid professional!


  • jan632 Jul 29, 2008

    Thank you! We are in the process of trying to find a qualified professional in our area, as you suggested.

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When using analog cables, switch the setting on the amp to 5CH STEREO or 7CH depending on your speaker configuration. This will give you consistant audio. Another option is to use either optical or SPDIF for digital sound. Good Luck.

Posted on Jul 29, 2008

  • psgolfer70 Jul 29, 2008

    I will always recommend a specialist, it's what I do for a living. This is what I would recommend. Take the cable back. You can buy a 6' HDMI 1080P cables for 20.00. Second, unless your running blu ray or hd dvd, you don't need to use HDMI. All you get with an HDMI cable is digital video NOT DIGITAL AUDIO. This is where the optical (uses light to transmit audio)or SPDIF (just a high hz rated audio cable, basically an RCA Cable).



    It's quite an easy fix and really shouldn't cost you more than 35.00 in cables. The expensive part will be have a custom integrator come over for the consult and subsequent hookup.



    PS. why only 3 stars, it was good advice, LOL!!

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