Question about Garmin StreetPilot c550 GPS Receiver

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Maps Update 2008 North America Problem

I just updated Streetpilot c550 with the update and have lost all the local streets. I get "No data Available" when I try to get to an address or intersection. Ed

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  • ejsullivan21 Jan 02, 2008

    I can not select "Map Info". It is Grayed out. Any other ideas?

  • ejsullivan21 Jan 03, 2008

    I finally called Garmin Support and they were very helpful. They remotely looked at my garmin and determined there were corrupt file(s). He started running checkdisk on my garmin and instructed me to deleted the resulting file. Looking at this file I found it to be the unlock file. Support also re-copied the large map file over from the CD to the garmin. Since the unlock file was corrupt I re-created it using notepad and the unlock number Garmin had registered on their website. It worked! All the functions now work. Support was very helpful and I learned alot watching them.

  • Anonymous Nov 22, 2008

    Same problem, no data available.

  • Anonymous Jan 16, 2009

    myc500isafewyearsoldandwheniturneditonitsaidineedtogetanewchipforstreetchanges

  • Anonymous Mar 14, 2014

    The unit demands a street number and the a street. I want to go to an intersection of two streets. Do not know the street number. How do I get to 5th and Mission in San Francisco?

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Turn on the Garmin. Look for the little wrench on the screen and select it. Now look for Map, select Map. Now look for "Map Info", select Map Info. Verify that there is a check mark next to City Navigator North America NT

Posted on Jan 02, 2008

  • audiqv8 Jan 03, 2008

    If Map Info is grayed out this would indicate that mapsource map was not updated correctly. There are two type type of maps inside the Garmin. The basemap shows major highways and the mapsource map shows the local streets.

    It appears that the basemap is there, but mapsource map is missing. Did you unlock the maps before installing onto the Garmin? Did you use the correct Mapsource Map? After installation did the unit ask for a unlock code?

    Mapsource come in two source, one for older Garmin, City Navigator and for new models it is City Navigator NT. The NT version is a newer compress version which takes less memory, but will only work with later Garmin.

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