Question about HP OfficeJet 6110 All-In-One InkJet Printer
I am unable to get the printer to work at all.When I turn the printer on it goes through its initialisation process and when doing this it makes an intermittent 'clacking' sound. I have pin pointed the sound to the scanner drive unit where the scanner is trying to continue moving when it has reached the end of its range. I have taken off the top of the printer and checked the cogs and drive belts which all seem in good order.
I have also reinstalled the software and reset the factory settings, to no effect.
It seems to me that once the scanner has reached the end of its travel then it should be stopped by a switch of some kind and then allowed to continue in the opposite direction as a scanner does. My scanner does not do this for some reason.
Has anyone any experience of this problem or as anyone any ideas. Thanks for your help.
Please follow the below given instructions to resolve the issue.
Please perform the step given below to power cycle the unit after removing the print cartridges from the printer:
1. Verify that the unit is switched on. Unplug the all-in-one from power and disconnect the USB cable from the computer.
2. Wait 30 seconds.
3. Plug in the power only
4. Repeat steps 2-3 two more times.
5. On the third time after plugging the unit into power, reconnect the USB cable from the all-in-one to your computer.
Reset the All-in-One to the factory default settings by using these instructions:
1. Unplug the power cable from printer when the printer is powered on and wait for 20 seconds.
2. Then, press and hold # and 6 while plugging in the power cord.
Continue holding until it displays Semi Full Reset message in the front panel of the All-in-One.
A semi-full reset will do the following:
The user settings to the factory defaults, Language and country settings on some models, Fax logs, Fax headers, Fax speed dial information.
Install the below given firmware update patch to resolve the issue.
Here is the weblink to download the firmware update patch:
Just copy and paste the entire link into the Internet browser's address bar and press enter.
Instructions to install:
1. Please scroll down the web page and click on "Download only" button in that page.
2. Click on " Save " and choose desktop on the left side of the new window (which is opened when you click on Save).
3. Click on OK.Now Double click on the file that you have just downloaded.
4. Then click on " Run ".
Hope this should work for you.
Posted on Jan 06, 2008
Posted on Jan 02, 2008
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try connecting it to another computer. If it works, then it is a prblem with your computer, otherwise it is with your scanner hardware.
If you can open the scanner clean the circuit board with (Isopropyl alcohol) IPA solution. you can also try replacing the ribbon type cables connecting the print head.
If the problem arised due to dust accumulation, the above action should solve the problem.
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