Question about HP Officejet 7210 All-In-One InkJet Printer

1 Answer

HP 7210 OfficeJet All-in-One errors

Hi, I just received a used HP 7210 AIO Officejet.  I have macbook pro running OS 10.4.9.  When I turn the power on a message appears on the front panel: Initializing...  then the printer feeds two blank pages and the displays the message: Paper Jam.  Clear the paper jam and press 'OK'.  There never is a paper jam, and it will continue this cycle endlessly if I hit 'OK'.  I have tried going into the printer setup utility and resetting and selecting the printer as default, I've tried rebootong the mac and deleting the printer and reselecting it in printer setup utility (thing suggested on various chat threads online) and at this point I can't figure it out.  I even called hp last night, only to get a technician who said 'his equipment was down' and asked me to call back in 5 minutes.  When I called back, the macintosh help line had closed.  Classic.  Anyone have any solutions?  Thanks for your help!!!

Posted by on


1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert that has over 10 points.


    An expert whose answer got voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 10 Answers

My Hp came with a setup CD that has very specific (required) drivers. Truthfully, if you machine is using the wrong drivers for the selected printer, it will interpret the bi-directional communication with the printer wrong - as evidenced by the false "Paper Jam" message.

Here's a path to HP's drivers for the 72000 series printer and Mac OS.

Posted on Mar 15, 2008


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Can I scan on HP officejet pro L7650 all-in-one

Upgrade ur drivers. Select printer icon n then rt click go to trouble shooting

Feb 13, 2015 | HP Officejet Pro L7650 Printer

1 Answer

Officejet pro 8500a premium power light on but touch screen is off and will not respond and the power button will not respond either

hi, Mr Justin Becker
i think its a power supply problem, first you should try another dc adaptor, if your printer works fine with the new one, you have to replace it or take it for repair.
if it is a DC Adaptor problem it cost about: US $29.74

HP OfficeJet Pro 8500 AIO GSA printer power supply ac adapter cord...

Mar 06, 2014 | HP Office Equipment & Supplies

2 Answers

Trying to install software for HP officejet L7680 on widows 7 system 64 bit. When installed printer and fax works well. When attempting to scan error message appears. "hp Imaging device not...

when installing the drivers turn off the antivirus software. download the latest drivers from HP, also down load the HP software on the main software page. this is the latest HP firmware and diagnostic firmware.

Jun 21, 2017 | HP Officejet Pro L7680 All-In-One Printer

3 Answers

How i can print in I pad2 with wireless printer

you can only print from an ipad using the airprint app if you have one of these printers read more about it here

    May 02, 2011 | Apple iPad 64 GB 3G Tablet PC

    1 Answer

    Is HP OfficeJet 7210 compatible with Windows Server 2003?

    This printer does not support Win 2003 server OS.

    The OS supported are below
    Window 7
    Windows Vista
    Windows XP
    Windows 2000
    Mac OS X
    Mac OS 9

    Sep 23, 2010 | HP Officejet 7210 All-In-One InkJet...

    1 Answer

    Officejet 7210

    This is a missing file from your Operating system and you need to re-install/repair your OS to restore it.........nothing to do with printer.

    Jul 15, 2010 | HP Officejet 7210 All-In-One InkJet...

    1 Answer

    HP officejet 7210 error message color ink refill

    this error is recomded for the printer becouse printer will count the print out

    Apr 12, 2010 | HP Officejet 7210 All-In-One InkJet...

    1 Answer

    Paper is not feeding into the top.

    I also was not able to copy, scan or fax multiple pages through the ADF of our HP Officejet 7210 AIO, but it would print well from the computer.

    It would either grab several pages at once, or not grab paper at all. The device was trying to work but had poor traction action. Not sure if that's the same issue you are facing, but if it is, this is what fixed my 7210: I purchased part number C7309-60091 which is the feed roller assembly, and part number C7309-60076 which is the separation pad from Encompass Parts, and replaced them. The ADF works great now. The HP Officejet 7210 had only 5,000 pages printed on it, so I chalked it up to our very dry atmosphere here.

    Jul 10, 2009 | HP Officejet 7210 All-In-One InkJet...

    1 Answer

    HP 7210 All-in-One

    Check all connections. I suspect a losely connected cable that generates greater interference when scanning...

    Try to unplug and re-plug all connectors.

    Feb 04, 2008 | HP Officejet 7210 All-In-One InkJet...

    1 Answer

    HP officejet 7210 fax error

    HP Officejet 7210 All-In-One InkJet Printer
    Error code: 405

    When I send a fax I have a dial tone and the fax feeds through, I hear the other end answer it says it is sending and then I get the printed page that says: "A communication error occurred during the fax transmission."

    Oct 29, 2007 | HP Officejet 7210 All-In-One InkJet...

    Not finding what you are looking for?
    HP Officejet 7210 All-In-One InkJet Printer Logo

    304 people viewed this question

    Ask a Question

    Usually answered in minutes!

    Top HP Office Equipment & Supplies Experts

    Doctor PC
    Doctor PC

    Level 3 Expert

    7733 Answers


    Level 3 Expert

    102366 Answers

    Ben Johnson

    Level 3 Expert

    685 Answers

    Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

    Answer questions

    Manuals & User Guides