Jenn Aire side by side - freezer and fridge not working

Hi,

Check out these tips...they can help you figure out what is going wrong withyour refrigerator and why it is not cooling

Refrigeratornot Cooling or Fridge not Cooling

How to Defrost Refrigerator DefrostTimer Problem

WaterRunning in refrigerator from Freezer

Refrigeratoror Freezer not Cooling or Getting Cold
heatman101

Hi,

Check out these tips...they can help you figure out what is going wrong withyour refrigerator and why it is not cooling

Refrigeratornot Cooling or Fridge not Cooling

How to Defrost Refrigerator DefrostTimer Problem

WaterRunning in refrigerator from Freezer

Refrigeratoror Freezer not Cooling or Getting Cold
heatman101

Hi,

Check out these tips...they can help you figure out what is going wrong with your refrigerator and why it is not cooling

Refrigerator not Cooling or Fridge not Cooling

How to Defrost Refrigerator Defrost Timer Problem

Water Running in refrigerator from Freezer

Refrigerator or Freezer not Cooling or Getting Cold

heatman101

This one you have to take out the ice maker and run hot water from the kitchen sink into the tray to get the ice out. need model number if you want detail explaination how to. or just use a hair dryer that will work to!!! if fingers dont rotate after defrost ice then the gears are stripped, replace ice maker

If the adaptive defrost timer is out (hidden circuit board at top of fridge behind light panel), the freezer coils will ice over & prevent the air from circulating over to the fridge side. If the defroster coil or temp sensor is out (lower freezer side behind large panel), it will cause the same effect. If the "start relay" on the compressor is going bad, it may not allow the compressor to come on when its supposed to. My unit suffered from this. It still cooled, but not nearly as well as it was right after I replaced the adaptive defrost timer. I noticed I heard clicking for around 15 seconds.. this was the relay trying to function & activate the compressor. Perhaps the faulty adaptive defrost timer caused the compressor relay to go bad? Regardless, those are the usual suspects I'd tackle first. They can all be tested to prevent the expense of "part changing" Adaptive defrost timer is ranging from $35-$79 online..your loca maytag/jenn air dealer will have these in stock as they are the most common culprit. Relay is $10.50, defrost heating element around $50. These are all very simple & easy to replace. Pretty much just a philips screwdriver & removing a few panels. Remember, ALWAYS make sure any electrical device is unplugged before servicing, also, some capacitors (i.e.,around compressor) will hold a charge like a battery & will zap you. Always test the wire with a meter before touching. The real expense is having somebody do the work for you. Good luck.

hard to say, there is many questions left that need answered...does the compressor run, does the fans run? what more could you tell me.... whirlpoolpartssurplus.com free tech support

You have plugged the defrost drain line.This is where the water goes to in the bottom of your freezer when it goes through the defrost (removal of ice from the freezer coil) cycle. It sounds like that hole is plugged and now the water/ice has now frozen in the vent that lets air circulate down into your refrigerator compartment. What I usually do in this case is to unplug the refrigerator, empty out the freezer compartment. Usually I also end up either pulling off the back panel or the bottom panel (in the freezer compartment) Looking for that defrost drain hole and thawing it out with a heat gun (be careful of melting plastic) or actually I use a hair dryer. I can sometimes do this also by pouring small amounts of HOT tap water onto it and then sopping/absorbing it away with a sponge or dishcloth. I repeat this until I get the water to go down the drain tube.

Try it and let me know!

hi thanks for the question if your getting water now 2or 3 times the drain hose going from the freezer to the drip tray under neath is clogged also the drain hose may not be in its proper place in tray possibly when it was delivered remove back panel behind fridge and locate drain hose and re install in proper place in the pan thanks the appliance doc

you have a defrosting issue

If you hear it trying to come on, (the lights may even dim more than normal) followed by a "tink" noise, it's the compressor.