Jenn Aire side by side - freezer and fridge not working
Yesterday after going grocery shopping and stocking up (isn't that the way it goes) I noticed that the food in the freezer was thawing out and that the fridge wasn't cold and condensation was forming on containers. Both the fridge and freezer are not working. The fridge is 3 years old.
We checked the coils and cleaned them. Fan appears to be running but air feels room temp.
There is a buzzing sound and a click that lasts about 20 seconds and happens ever 4 or 5 minutes. As if compressor is trying to come on but doesn't. Compressor does not appear to be running.
I'm thinking it is the compressor. What do you think? Anything else we can check?
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Re: Jenn Aire side by side - freezer and fridge not...
Yes the compressor could be stuck but it's also possible the PTC could have failed - each will show the same symptoms. If you're a tech you can check the compressor or you can just replace the PTC also known as "relay". Part # 12002784 should run somewhere around $60.
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This one you have to take out the ice maker and run hot water from the kitchen sink into the tray to get the ice out. need model number if you want detail explaination how to. or just use a hair dryer that will work to!!! if fingers dont rotate after defrost ice then the gears are stripped, replace ice maker
If the adaptive defrost timer is out (hidden circuit board at top of fridge behind light panel), the freezer coils will ice over & prevent the air from circulating over to the fridge side. If the defroster coil or temp sensor is out (lower freezer side behind large panel), it will cause the same effect. If the "start relay" on the compressor is going bad, it may not allow the compressor to come on when its supposed to. My unit suffered from this. It still cooled, but not nearly as well as it was right after I replaced the adaptive defrost timer. I noticed I heard clicking for around 15 seconds.. this was the relay trying to function & activate the compressor. Perhaps the faulty adaptive defrost timer caused the compressor relay to go bad? Regardless, those are the usual suspects I'd tackle first. They can all be tested to prevent the expense of "part changing" Adaptive defrost timer is ranging from $35-$79 online..your loca maytag/jenn air dealer will have these in stock as they are the most common culprit. Relay is $10.50, defrost heating element around $50. These are all very simple & easy to replace. Pretty much just a philips screwdriver & removing a few panels. Remember, ALWAYS make sure any electrical device is unplugged before servicing, also, some capacitors (i.e.,around compressor) will hold a charge like a battery & will zap you. Always test the wire with a meter before touching. The real expense is having somebody do the work for you. Good luck.
You have plugged the defrost drain line.This is where the water goes to
in the bottom of your freezer when it goes through the defrost (removal
of ice from the freezer coil) cycle. It sounds like that hole is
plugged and now the water/ice has now frozen in the vent that lets air
circulate down into your refrigerator compartment. What I usually do in
this case is to unplug the refrigerator, empty out the freezer
compartment. Usually I also end up either pulling off the back panel or
the bottom panel (in the freezer compartment) Looking for that defrost
drain hole and thawing it out with a heat gun (be careful of melting
plastic) or actually I use a hair dryer. I can sometimes do this also
by pouring small amounts of HOT tap water onto it and then
sopping/absorbing it away with a sponge or dishcloth. I repeat this
until I get the water to go down the drain tube.
hi thanks for the question if your getting water now 2or 3 times the drain hose going from the freezer to the drip tray under neath is clogged also the drain hose may not be in its proper place in tray possibly when it was delivered remove back panel behind fridge and locate drain hose and re install in proper place in the pan thanks the appliance doc