Cold water will not enter washing machine

Turn off the faucet in wall. Unscrew the inlet hose to examine whether there is clogging in the tiny screens. Both ends as well as machine input hose. Clear out properly. Open faucet to check. See that you have a "y" or "F" type adaptor for your hot and cold inputs of the machine. This is if you have only one faucet in wall for your washing machine. If this does not work you have to check your (plug off the wall first) wires to the inlet pump of your machine - this probably has come off or is loose. And if this does not work, your inlet valve could be defective.

Pl rate if helped.......

I just recently purchased a new Kenmore washer and dryer. When I do a cold water wash, hot water mixes in. I called Sears and the tech was of no help. He kept telling me I had a plumbing problem. I demanded a repairmen be sent. Turns out the senors which regulate the water temperature needed to be replaced.