Question about Tomtom ONE GPS Receiver

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When connect to the computer, says please wait....for a long long time...

It's been hours and it still says please wait, and not to disconnect from computer.

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Tomtom start 60 when i try to upload new updates from my computer it stops 97%

Just wait, it has been known to take an hour, it is rewriting data at the same time as downloading it, bad design but it gets there eventually.
If your using a laptop, press the space bar occasionaly to prevent it going into sleep mode.

Feb 12, 2014 | Tomtom GPS Devices

1 Answer

I have been trying to register my new nuvi 1410 which i bought on saturday . I get as far as " Please wait while communicator plugin detects your connected device " How long should this take ?

Please make sure that you are connecting the usb cable directly to a usb port on your computer and NOT through a usb hub. Then make sure you are registered with Garmin and have downloaded the latest Garmin updater software. Make sure that the unit is fully charged. Once it is connected and recognized the map update can take hours even with a fast internet connection.
Thanks for using FixYa.
Here is the link to Garmin to get started correctly:

May 23, 2011 | Garmin GPS Devices

1 Answer

Will not link to satellites

1) Install "TomTom Home" software in your computer from
2) Start TomTom Home in your computer
3) Plug in the GPS dock to your computer's USB port and place the GPS on the dock. The green light on the bottom right of the GPS should turn ON to indicate that the GPS is getting power from the dock and charging
4) Start your GPS while being in the dock. If the GPS asks "do you want to connect to computer" answer "YES"
5) The TomTom Home software will detect the GPS and check if there are any updates for it. Then you'll be offered updates to install. Some are free, some are not. Install the "QuickFix".
6) After the download is complete, choose "DEVICE" from the TomTom Home drop down menu and choose "DISCONNECT DEVICE". Wait a few seconds until the computer tells you that "NOW YOU CAN SAFELY DISCONNECT YOUR TOMTOM".
7) Turn off your GPS and let it charge for at least 1 hour.
8) Turn the TomTom ON and move it close to a window. Leave it on for at least 15 minutes. It should be able to get a lock on the GPS satellites, even if it is indoors (assuming you don't live in the middle of a city, surrounded by tall buildings)

Please, report back if you need further assistance

My ID: alexocuello_

Mar 20, 2010 | Tomtom ONE GPS Receiver

1 Answer

My TomTom One 3Rd edition is connected to my computer, When I turn it on it tells me to wait. when the hour glass runs down the screen that comes up does not respond to tapping to get the main menue up....

Get the latest version of TOMTOM HOME
Install it and run the program.

Now with your GPS tunred off connect it to your computer via a short USB lead.

Now switch on the GPS and clikc yes when t asks if you want to connect to a computer.

TTH will now start up and from there you can update the tomtom itself.

Oct 05, 2009 | Tomtom ONE GPS Receiver

2 Answers

Garmin 760 doesn't work while charing

There is nothing wrong with your gps unit so you can relax and prepare for your trip!

While your unit is connected to the computer via usb cable as in recharging, you cannot operate it as a gps at the same time.

You will find that once the usb cable is disconnected that your unit is working normally.

Enjoy yourself.

Jul 31, 2009 | Garmin Nuvi 760 Handheld GPS Receiver

2 Answers

I'm connected to the internet, obviously, i've turned off my firewall, and when i try to search for courses, the message is "cannot search for courses", you are not connected to the internet, or your...

You must call Garmin, wait 30 minutes for a rep, ask that rep for the software department, wait an hour or more for software department, then they will connect to your computer remotely and fix it. There is no other way!!!!

Jul 04, 2009 | Garmin Golf Logix GPS

2 Answers

"Cannot unlock maps" when GPS is disconnected.


Go to your account at garmin that you created to manage your maps.

Click myMaps

Click Manage Maps

You should see your unit and it’s unlock codes

Copy all the unlock codes for your device

Close your internet browser
Right click on your desktop

Click new, and then click a new Text Document

Click on the newly created Text Document icon from the desktop

Type your unlock codes into the document
Click File and Save as

Change the file name to gmapprom.unl (( double check this please ))

Change the “Save as type” to "All files"
Close the document

You should see the file gmapprom.unl on your desktop
Right click on the gmapprom.unl file and then click copy

Plug your Garmin device in and then click Computer/ My Computer
Click on the nüvi drive

Right click on the Garmin folder and click paste
Safely disconnect your Garmin device from the computer

All the best

Apr 19, 2009 | Garmin nuvi 205W GPS Receiver

1 Answer

Update problem with Garmin Nuvi 255w

I had same problem. I called Garmin customer service who connected me to a computer rep. Garmin hooks with your computer that you have your Garmin plugged into.They can upload the proper software in no time at all.
The rep told me that after I updated my Garmin I might have turned off the unit before it completed updating the new software. You need to wait until the screen with "Where to?" appears.
It works great now. Prepare to wait on hold for a while. I waited just over an hour on Monday, their busiest day.

Feb 28, 2009 | Garmin nuvi 255W GPS Receiver

4 Answers

Sg4 problem

This may sound crazy but I had the cable connected incorrectly (I was getting a message that my Sky Caddie SG4 was unrecognized). When connected the cable correctly (to the back of the SG4) the cable wire should be pointing down.

Thats all it took to fix this issue for me.

Jul 03, 2008 | SkyGolf SkyCaddie SG4 GPS Receiver

1 Answer

Sat nav


Connect your TomTom to your computer via USB and open up your Windows Explorer and go to the drive. (It will be listed as TOMTOM (E) or some other drive letter).

Copy the Yellow Folders one by one to your PC. Ideally, save all the folders under a new folder that you name.

You may find that the folder ttntools and gns may not be copied. This is o.k. if they aren't.


Format your Tomtom via MY Computer.


Copy the Yellow Folders from the backup you made in STEP 1 back to the TomTom.


Open TomTom Home
Click on Upate Now.
Install the latest update onto your TomTom.
Once installed, switch your TomTom off, then disconnect if from the PC.

Thats it. From now on, make a full backup using TomTom Home prior to any updates.

Also note, that copying all the files will take some time.

Jan 20, 2008 | Tomtom GO 700 GPS Receiver

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