My mom bought this phone (after I recommended it for her since I had one and it works fine for me). After a few months the ringer does not ring. My husband just looked at it and choose the ringer for both phones, however, when you call her the ringer does not ring.
I had the same issue. The silence button for the ringer had somehow been pushed and I couldn't get rid of it. I finally saw a solution for the question about setting the ringer to pick up the answering machine in a certain number of rings. It involved holding down the mute button until you got a menu. Once I got the menu I played around with the various options and finally got the do not ring sign to turn off. So basically you can somehow access it through holding down the mute button. Hope this helps!
I had the same problem. If the phone is plugged into an outlet with any other device, the phone may stop ringing until you plug into an electrical outlet where it is the ONLY device using that outlet. This has worked for me
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Some phones have a double function for the "#" button.
Press and hold this button "#" and the silent mode will turn off/on.
I hope this will work!
Have a nice day!
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The IA5864 doesn't have a ringer volume control but it does offer you a choice of several different ring styles, some quieter than others.
With the handset in idle (off) mode, press PROG. Press up/down until the screen displays "RINGER:" and the current setting. Press SELECT and you'll hear a sample of the ring. Press up/down to change the style. You'll hear a sample ring each time.
Full instructions are on page 9 of the manual at http://vt.vtp-media.com/ecp/documents/product_Product/606/UserManual/1644/ia5864_manual_bkm.pdf
I had the exact same problem and tried everything. It wasn't until I unplugged and main base from the electrical outlet for a few minutes and plugged it back in -- for some reason that made everything work. It is worth a try. We had some minor electrical outages in the last week due to weather so I assume that screwed something up.