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Kenmore 790.9611 Flattop Elec Range Element does not heat properly

I have the ceramic-glass cook top kenmore range. I'm using Sears flat-bottom aluminum cookware suggested for this range.
The front-left 9" single radiant element cycles on and off too quick not allowing the cook-top to heat enough to even cook pancakes. If I switch to the front-right 6/9" dual radiant element, I can cook things fine cause the element does not cycle on and off as quickly and therefore is allowed to reach the right temperature. This seems to rule out an issue with the skillet that I'm using.

Is there a heat sensor part that controls the on/off cycling of the radiant element that I need to replace? Or is there something simplier that I'm missing here?

Steve

Posted by on

  • casamcmac Sep 28, 2008

    I have exactly the same problem with mine, and it keeps getting worse. How do we fix this?

  • misti-wayne Oct 29, 2008

    My kenmore is doing the same thing-- and it is becoming progressively worse. The right front large radiant burner has not been working for several weeks and now the left is starting to go out. Can you replace just the radiant burners individually?

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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jsrock516
  • 5911 Answers

SOURCE: Dual cooking zone burner not working

Okay...what you have is a dual element with the 6 inch coil burned out. Yes, this is repairable, but unfortunately, since this is a dual element, it is sold as one assembly. The part number for a replacement is WB30T10044, and you can find it at repairclinic.com for about $90 (repairclinic item number 824238). I know it isn't cheap, but it beats having to pay for a service call, or buying a new appliance.

If you wish to repair this yourself, you can do so by following these steps:

1. UNPLUG the range before servicing. There are dangerous voltages still present even with burners turned off.
2. There are a few screws located under the front edge of the cook top. You will need to open the oven door to see them. Remove these screws and the top should lift up. If the range is not equipped with any kind of hinge supports, the top will have to be propped up.
3.On some ranges, there is a disconnect plug for the surface element wiring harness. If you have this feature, unplug the wire harness from the connector and follow these steps:

a. Unplug the cook top and leave the elements in place.
b. Place the whole cook top assembly face-down on a soft surface (like some old towels, or a blanket).
c. Remove the affected surface element. Take note of the numbered positions where the mounting screws are located and locations of the wires. You may want to write down the numbered positions and the wire color codes. HINT: A good digital camera can save you time if you have one. You will need to install the new element in the same manner.
d. Install new element (upside down). Handle the surface elements with care. They are very fragile. Care also must be taken not to handle the element coils or ceramic material. Try to handle from the underside of the element only. Oil from your hands can cause damage to the element and/or premature failure.
e. Re-install the cook top back on the range and you are DONE.

NOTE: If your range does NOT have a disconnect plug on the wiring harness you will need to perform the repairs with the cooktop propped up, and install the surface element assembly from underneath. A helpful hint: Use some duct tape to hold the element secure until you have it screwed back into place. Don't forget to remove the duct tape when completed. Once completed, lower the cook top and secure with screws.

I hope you find this information helpful. Let me know if you have require additional assistance.

Posted on Sep 09, 2008

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aborcass
  • 2651 Answers

SOURCE: replacing a radiant element on

yea sounds like an issue for sure, nut not with the element but hte switches instead, theres a short in one or the other( most likely the dual switch) i wouls reccomend replacing both the switches, the elemenst should be fine.

Posted on May 24, 2008

thaurfen
  • 623 Answers

SOURCE: replacing a radiant element on

try this site for manual
http://kitchen.manualsonline.com/

Posted on Aug 19, 2008

  • 464 Answers

SOURCE: Problem with my Jenn-Air electric range model

you need to change the dual infinite switch that controls this element. the part number is: 74002144

Posted on Nov 08, 2009

EllaWatson25
  • 725 Answers

SOURCE: I have a Kenmore electric ceramic top range. While


We provide free diagnostic information when you tell us what brand and model number you are having issues with.
We are available from 7 AM – 7 PM CST. We also provide part removal/installation instructions for our customers when parts are purchased through us.
It is our goal to get you back up and running again ASAP, so please contact us when you need us to help you.
We look forward to hearing you and hope that you have a terrific day. Thank you, Ella
http://www.fixya.com/repair/d499389-accurate_appliance_repair_service

Posted on Mar 11, 2010

Testimonial: "Sorry about not putting in the model number, etc. I bought a used burner switch for 10 bucks and the burner seems to be working...we'll see. Thanks "

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Kenmore 79096011407 ceramic cook top. When front left burner is turned on, it goes to high and does not turn off. Had to use main breaker panel to turn off electric to the range. Can not find parts list...


Sounds like the switch for that burner needs to be replaced. Its possible that something else may be shorting out but usually its just the switch. Your ranges burners and switches are standard switches and burners for this type of range so the switch should fix it. Hope that helps.

Aug 29, 2011 | Kitchen Ranges

Tip

Proper Use and Care of Ceramic Glass Cooktops


Here's some helpful tips that can hopefully ensure many years of quality use of your ceramic glass cook-top.


NOTE: It is important to maintain PROPER care of your ceramic glass cook top as they can be very expensive to replace. Prices vary between models, but most are in the $200 to $300 range. With added labor charges, this repair can cost over $600 from an appliance repair company.


WARRANTIES: Most manufacturer warranties DO NOT cover cosmetics. That is, if your cook-top paint starts to wear off from normal use, or from the selection of cookware you choose to use, manufacturers typically WILL NOT replace it. Warranties also DO NOT cover accidents such as dropping something on the top and chipping or breaking it. Some warranties WILL cover, however, blistering, warping and heat related breakage that were no fault of the consumer (as long as you were using the recommended cookware). It is important to become familiar with, and follow, all the manufacturer's use and care instructions that come with your range.


CERAMIC GLASS CHARACTERISTICS:

It is normal for the ceramic glass to change color when heated. This is especially true for lighter colored surfaces. The color should return to normal when cooled. It is also normal for the enameled or painted areas on the cook top to show signs of wear and fade over time. Proper cleaning and cookware selection can extend the cook top appearance.

It is NORMAL for the radiant heat surface elements to glow red and cycle on and off. There is a thermostat associated with each individual element that regulates the temperature. The frequency at which the elements cycle on and off is determined by the heat setting.

PROPER COOKWARE:

Use ONLY flat bottomed cookware for the best results of heat transfer from the surface elements. Cookware with warped, rounded or ribbed bottoms can cause uneven heat transfer which can result in uneven heating of the cooking surface and cause damage to the cook-top such as cracking and/or permanent surface discoloration.

An easy test you can use to determine the flatness of your cookware, is to turn the cookware upside down and place a ruler across the surface. As you rotate the ruler around the surface perimeter, you should not see any light along the ruler edge where it meets the surface. Cookware with slight indentions or expansion grooves can still be used, however.

Make sure the cookware bottom is always clean and dry before use to prevent any foreign matter from burning to the cook-top surface and leaving stains. ALWAYS place your cookware on the cook-top surface BEFORE turning the surface elements on.

Make sure the selected cookware matches the size surface element in use. The cookware surface should NOT exceed one inch beyond the radiant surface element surface.

COOKWARE CHARACTERISTICS:

The material of the cookware you select will determine how well it transfers heat and how evenly it cooks. The ideal cookware should be of medium to heavy thickness.

NOTE: A non-stick surface will take on the characteristics on the base metal used. (i.e., non-stick over aluminum, will take on the heating characteristics of aluminum).

*ALUMINUM - Heats quickly and evenly, light weight, suitable for all types of cooking tasks.

*COPPER - Heats quickly and evenly, light weight, suitable for all types of cooking tasks.

*Both aluminum and copper are great when used as a core metal cover with a non-stick or enamel surface. However, when used as a base metal, alone, they can leave metal transfer marks on the cook-top surface which will have to be cleaned immediately following use.

GLASS or CERAMIC - Heats slowly and unevenly, may scratch cook-top surface if there are any rough edges, best results are when using low or medium heat settings.

CAST IRON - Heats slowly and evenly, maintains heat for slow cooking, great for browning and frying, rough on cook-top surfaces, may scratch.

STAINLESS STEEL - Heats quickly and unevenly, a base or core of aluminum or copper can provide more even heating.


DO's and DON''T's:

DO NOT store heavy items, such as jars, cans, pots and pans above the cook-top surface. Any inadvertent dropping on the cook-top surface and cause cracks or shattering.

DO NOT lay hot lids on the cook-top surface. Heated air can become trapped under the lid creating a hot spot as the rest of the cook-top surface cools. The cook-top surface could potentially crack when the lid is removed.

DO NOT slide cookware across the cook-top surface. LIFT cookware as much as possible when moving from surface to surface. This will minimize metal transfer marks and scratching.

DO NOT cook popcorn in prepackaged aluminum containers. The aluminum could potentially melt and may not be able to be removed from the cook-top surface.

DO NOT store anything on the cook-top surface that could melt (such as plastic and aluminum foil). Once melted to the surface, some of these substances may not be able to be removed.

DO NOT store empty pots and pans on the cook-top surface.

DO NOT attempt to use the cook-top surface while the oven is on a self-cleaning cycle. The oven super heats to temperatures in excess of 500 degrees and causes radiant heat to be exhausted from the oven vent on the stove surface.

DO NOT use a cook-top that is cracked. Any spill overs could potentially leak into the radiant heat elements and create an electrical hazard.

DO clean up any spills from the cook-top surface that contains milk or sugar. You may allow the cook-top surface to cool in order to safely clean, but do not allow these substances to remain on the cook-top for extended periods. If not removed, these substances can cause permanent discoloration and stains.

DO wipe down the cook-top prior to, and immediately following use, to maintain the surface appearance.

DO NOT attempt to cook any foods directly on the cook-top surface without a pan!

CLEANING and CARE:

Clean all spills and boil overs immediately.

Any substances that become adhered to cook-top surface can be removed by wiping up excess with hot soapy water and a kitchen sponge.

Use a non-abrasive pad (the green kitchen pads are considered non-abrasive) and a straight edge razor blade, pushing in one direction to remove stubborn particles.

Some metal transfer marks (copper and aluminum) may be removed by simply wiping cook-top surface with a damp sponge. Any remaining marks can often be removed with an approved cook-top cleaner.

Use only approved, non-abrasive cook top cleaner to keep the surface clean and polished.

DO NOT use scouring pads that will dull or damage cook top surface (i.e., steel wool or SOS pads).

DO NOT use any harsh chemicals such as ammonia or bleach that can etch or dull cook-top surface.

on Apr 19, 2011 | Cooktops

1 Answer

3 of 4 heating elements on Kenmore glass cooktop do not heat properly. They come on and then cycle off and on and never reach a cooking temperature. Only one of the 4 works properly. I believe the...


this might be normal behavior is the unit still heating and boiling items? has the unit worked differently in the past?

see below

Why the smoothtop radiant cooktop element cycles on and off
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Table of contents

Does the radiant heating element cycle on and off?

  • The surface cooking area may glow red when a heating element is ON.
  • Some parts of the surface cooking area may not glow red when a heating element is ON.
  • The warming zone element (on certain models) will not glow red.
  • Radiant elements have a limiter that allows the element to cycle ON and OFF, even at the HI setting, to prevent damage to the ceramic cooktop. This is normal operation.
  • The radiant heating element retains enough heat when off to provide a uniform and consistent heat. The surface will still be hot even though the element has cycled OFF.
  • Cycling at the HI setting is normal and can occu

Feb 26, 2018 | Kenmore Kitchen Ranges

2 Answers

Can one cook with iron skillet on glass top electric stove


Cast iron is NOT recommended to be used on a glass cook top due to its weight and potential for damaging the surface. Cast iron also heats rapidly and retains heat for a long time. Its great for gas stoves, but not a good idea for a glass surface.

The best cookware to use should be lighter in weight, have even heating properties with a SMOOTH flat cooking surface on the bottom for proper heat transfer. Some cookware that IS approved for use on a glass cook top is baked enamel, stainless and copper.

NOTE: Cooper and Stainless can leave marks on the cook top, but these marks do come off with most approved cook top surface cleaners.

If in doubt, always refer to your owner's manual. It explains in detail how to select the proper cookware for your range and the limitations and/or characteristics of each. If you have any questions, please let me know. I hope this helps you.

Dec 29, 2009 | Frigidaire FEF366 Electric Kitchen Range

1 Answer

Bottom oven burner will not light


If your Kenmore is like most Whirlpool-built gas ranges, surface ignitors similar to those used in gas dryers are used. These devices have a conductive path fused to a ceramic substrate and are common failures. There are separate units for bake and broil burners.
Check the Sears website under the 'Parts' subsection and enter your range model number. This should bring up a choice of things to do and if you ask for the illustrated parts breakdown, you can see where the ignitor is located, get its part number, and generally order from that same site.  
It's mildly disturbing that the range continues to allow gas to flow unignited.

Feb 07, 2009 | Kenmore 75012 / 75014 Gas Kitchen Range

2 Answers

Replacing both receptacle and cooking element but it is still not


you just may have shorted your king sealy or robert shaw switches for those burners
check the selection switches behind the control panel

Dec 15, 2008 | Kenmore 95589 Electric Kitchen Range

1 Answer

Kenmore ultra bake cook top indicator light


is there multiple lights(one for each burner?) of so thers an issue with the sensor on the element and the element would need to be replaced, check your manual generally a loner possibly 5 year warr on elemnts

Apr 09, 2008 | Kenmore 92022 / 92024 / 92025 / 92029...

1 Answer

I have a Kenmore electric range oven Model # 79095201103 that has a glass top. The top cracked and I ordered a new glass top for it. What steps do I need to do to replace the top. Is it complicated???


Here ya go...

This advice is for Electric Ranges equipped with glass smooth tops. If it becomes necessary to replace the cook top due to wear or damage, here's some helpful tips on how to complete the repairs yourself.

WARRANTIES: Most warranties DO NOT cover cosmetics. That is, if your cooktop paint starts to wear off, most manufacturers will not replace it. Warranties also DO NOT cover accidents such as dropping something on the top and breaking it. Warranties DO cover blistering, warping and heat related breakage (if you are using the recommended cookware). This is why it is important to follow all the manufacturer's use and care instructions that come with your range. I know this does not include ALL manufacturers, but this is true with most.

This is a recommended two-person repair job. Please read through the instructions carefully before starting the repairs, and follow any safety recommendations.

1. UNPLUG the range before servicing. There are dangerous voltages still present even with burners turned off.
2. If the old cook top is broken, you will need to get rid of a much of the glass shards as you can and thoroughly vacuum the area around the oven box. Use extreme care when handling broken glass. Wear safety glasses and gloves.
3. There are a few screws located under the front edge of the cook top. You will need to open the oven door to see them. Remove these screws and the top should lift up. If the range is not equipped with any kind of hinge supports, the top will have to be propped up.
4.On some ranges, there is a disconnect plug for the surface element wiring harness. If you have this feature, Follow these steps:

Unplug the cook top and leave the elements in place.
Place the whole cook top assembly face-down on a soft surface (like some old towels, or a blanket).
Remove the surface element assembly leaving all the elements wired together.
Place the new cook top face down in the same manner and lay the surface element with wiring harness directly on to it and screw in place.
Install the new cook top back on the range and you are DONE.
5. If the wiring harness does NOT unplug, follow these steps:
There are a series of screws holding the element assemblies in place. Leave these assemblies wired together for ease of replacing. It is recommended that a second person holds the assemblies in place to support the wires until all the screws have been removed.
Lay the intact element assembly, with wires still connected, on top of the oven box. Handle the surface elements with care. They are very fragile. Care also must be taken not to handle the element coils or ceramic material. Try to handle from the underside of the element only. Oil from your hands can cause damage to the element and/or premature failure.
If you have to remove the elements, individually, make sure you write down how the wires were connected to ensure you reconnect them in the right order. Make sure you also take note of the numbering scheme on the element and make sure you place the mounting brackets in the same holes that they came out of. Use care when screwing into the new cook top. CAUTION: The screw holes are usually painted and a little force may be required to thread the screws. Do not apply too much pressure on the glass, or you can damage it.
Prop the new cook top in place and install the surface element assembly from underneath. A helpful hint: Use some duct tape to hold the assembly until you have screwed it back into place. Don't forget to remove the duct tape when completed.
Lower the new cook top into place and secure with screws.

Good luck and I hope this helps.

Apr 06, 2008 | Kitchen Ranges

1 Answer

Kenmore flattop stove


how do I change the eye on my electric 2000 kenmore smooth top electric range

Dec 12, 2007 | Kenmore 30 in. 42701 / 42702 / 42709...

2 Answers

Preheat taking long time


If your oven has the hidden bake element then it is probably working properly. A standard oven with an exposed bake element will usually take about 12-15 minutes to preheat. The hidden element models take a little longer but they usually heat a little more evenly.
Post back if you have any more questions.

Oct 29, 2007 | Kenmore 96212 / 96214 / 96219 Electric...

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