Question about D-Link DI 514 Wireless Router (DI-514)

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Connection Issue ~ D-Link DI 514

Hi. PLEASE HELP! Prior to moving at the end of Oct my router was fine and let me connect all the way to the internet. I moved to another house 15 mins away but still have Comcast. I have my wireless router set to WEP and once everything is connected ...comcast modem and wireless router...it's only giving me local access and not letting me connect all the way thru to the internet. WHY??? I've tried everything I could think of.. have reset everything..ect. It seems like it's something so simple and has to be if it's letting me at least connect locally. HHHHHHEEEELLLLPPPP!

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  • 6 more comments 
  • wirelessgirl Dec 30, 2007

    When I did the ipconfig /renew... it says "No operation can be performed on Local Area Connection 2 while it has media disconnected." Still telling me I only have local access. What do I do now? HHHHEEELLLLPPP!

  • wirelessgirl Dec 30, 2007

    Repair didn't come up as an option. And actually I went back to the command prompt and typed ipconfig/release and it said that I didn't have the correct elevation. I talked to a friend and they explained what that meant, but I'm the only person who has access to my laptop and I am the darn Administrator. He suggested I get another cat5 and connect the laptop to the router so we could see if the router is actually the problem. It said it was trying to identify and then it disappeared all together from the Network and Sharing Center. He thinks the router is dead. He's a computer person too but isn't too Dlink knowledgable and he's in St. Louis and I'm in Georgia. Do you agree? If so I just need to call it a day and put out money I don't have and get a new one.

  • wirelessgirl Dec 30, 2007

    Well great computer gurus think alike!..lol He had me do the same thing.. I have Vista by the way.. and all three places where it said default gateway.. it was blank. I think that's why he said the router has probably died. Any other suggestions? You have been very helpful and I do appreciate your assistance and prompt responses. :-)

  • wirelessgirl Dec 30, 2007

    Ok! I think we are making headway! I reset the router... connected the modem to the router (wan)...and the laptop to the router (lan) and tried pinging again (ipconfig/all)...I GOT A DEFAULT GATEWAY IP ADDRESS!!! YIPPPEEE! Ok.. so now what do we do? And oh I previously had a laptop w/ XP and screen went.. the got a Dell w/ Vista w/ wi-fi and all I did was turn it on and it did the rest..never had any problems w/ my router till we just moved in Oct and I'm still using the same Dell laptop. So you can see my serious serious frustration!!...lol

    Ok so now what do I do next? I feel that we're in the home stretch!..lol

  • wirelessgirl Dec 30, 2007

    By the way.. it still is only giving me "local only."

  • wirelessgirl Dec 31, 2007

    Called Comcast to verify what kind of IP address they use. They told me that they use a Dynamic IP address... no PPPoE where there's a username and password required. What's next to try? We are so very close aren't we? lol..I hope so.

  • wirelessgirl Dec 31, 2007

    I've talked to Comcast several times hoping someone would know something... but alas nada. They say they can't help out with router set up and can only assist with Comcast issues and to call the maufactuer of the routher for assistance. I noticed though on my Status tab for the router it says under the WAN section that the DHCP Client is Disconnected. I clicked on the DHCP Relase button... and it released. But when I click on the DHCP Renew button it always says "timeout". Is this possibly what is causing the issue? Anything else we can try?

    At this point to me it seems that the only way to find out if it's truly the router is to go buy a new one and see what happens. Best Buy closes at 10 and it's 5 mins from my house and it's now 9:15pm..lol. I figure it's better to go pay 39.99+tx for a new one instead of paying Dlink 29.99 just to tell me the router is dead and I need a new one....lol

    You have been wonderful! This was my first time using this site..kinda stumbled upon it and I love it all because of you!! I am definitely going to recommend it to everyone I know!

  • wirelessgirl Dec 31, 2007

    Thank you for all of your help Jim. I don't mean to sound rude by saying this, but after reading your last message post maybe we should've started out by finding out what type of connection I had to determine if you would even be able to help me with the background exposure you have...lol..lol :-)

    I am kinda disappointed because it took several hours and I didn't find out or do too much more than I had already known and previously attempted own my own, and it still isn't working. None the less, I did learn a few things, you were very determined and helpful, and pleasant and patient.

    The Best Buy recording of the store hours lied to me...lol and it was closed last night so I'm headed over today to get a new one eventhough I don't really have the $ to put out. If it still doesn't work then I know Comcast is the problem. I think I'm gonna still another DLink though. I purchased this one back in 2003 or 2004 and it was great for 3 or 4 years so I really can't complain. And actuallly it wouldn't surprise me if it did die because from my experience computers and computer stuff only have a life span of 3-4 years anyhow and then something major happens and it's kaput! I've had a desktop hd crash, laptop screen go, and now the router..all at around a 3-4 year life span...lol..so I should know better by now...lol..lol. But dang I try to be hopeful and give them the benefit of the doubt that someone in the industry will make pc stuff to last longer than that..lol..well I guess not. I just need to start planning my money right b4 3yrs and just upgrade or buy a new whatever in anticipation of the current one going kaput!...lol

    Well I'll let you know what happens when I get the new one later today. And yep, I still love the site and will recommend it to others..don't worry ;-) Later...

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Connect to your router, then on the computer click start/run, type CMD at the >, type ipconfig /release, then ipconfig /renew this will reset all ip address from your computer through your router to your modem. this should fix the problem. BPCS

Posted on Dec 30, 2007

  • 5 more comments 
  • Jim Bruner
    Jim Bruner Dec 30, 2007

    right click my network places, right click local area connection 2, click repair. You do not have a cat5 cable connected between computer and router do you? If so remove and connect wirelessly. Also logon the router and make sure it is configured correctly for your PPPOE connection. BPCS

  • Jim Bruner
    Jim Bruner Dec 30, 2007

    Run a cat5 cable from the computer to the lan port on the router NOT the WAN port. On the computer "this will work if you are running XP" click start/run, type CMD, type ipconfig /all, look for ip address of the router it will be listed as the default gateway. next type ping 192.168.2.1 "if this is the default gate way" also the ip could be on the bottom of the router. If the router is functional you will get 4 replys back with packets sent and received. If it does not work click and hold the reset button on the back of router for 10-15 seconds. then restart the computer then try pinging the routers ip address again. If all this fails then the router is defective. " You might want to verify you have Administer rights on the computer, by going to the control panel and user accounts. BPCS

  • Jim Bruner
    Jim Bruner Dec 30, 2007

    Click and hold the reset button on the back of router for 10-15 seconds, this resets the router to factory defaults.. Then restart the computer then try pinging the routers ip address again -or- do ipconfig /all If all this fails then the router is defective. I am guessing you did not upgrade to VISTA between the 2 homes did you?? BPCS

  • Jim Bruner
    Jim Bruner Dec 31, 2007

    OK, if you are now pinging the router, connect to the router and make a PPPOE internet connection as follows:

    You will need to logon the router via the computer, and create a PPPOE internet connection. If you cannot connect to the router wirelessly my may need to use a cat5 cable between the computer and the router. The user manual that came with the router will show you how to do this. If you do not have the manual. Do the following: open internet explorer, in the address window type the IP of the router "example" http://192.168.2.1 your router IP should be on the bottom of the router. If not click start/run, type ipconfig at the > the router ip is listed at "default gateway".once you get to the routers logon page enter one of the following: username "leave blank" –

    username " admin " -or- username "admin" - password 1234 –or- leave password field blank. once logged on the router go to internet connections and select PPPOE enter the username and password provided by your ISP save the settings and you should make the internet connection now.

    I know you can do this as you have been able to do ever thing else. This should get you connected to the internet. Just remove the cat5 wire and connect from the laptop to the router wireless. BPCS

  • Jim Bruner
    Jim Bruner Dec 31, 2007

    As your provider uses a dinamic ip you will need to ask them what type of internet connection to use with your router and how to set it up. You are almost there don't shoot til you see the whites of their eyes. good luck. PS don't forget to rate the help, thanks. BPCS

  • Jim Bruner
    Jim Bruner Dec 31, 2007

    I am sorry we didn't get the issue worked out. My fault, because I am not familiar with cable DSL that uses dynamic IP, I have only been exposed to ADSL through the telephone high frequency lines that use PPPOE. If I can be of any further assistance feel free to ask. Jim > BPCS

  • Jim Bruner
    Jim Bruner Dec 31, 2007

    Found something for you to do in the setup of your router to setup your Dynamic IP connection. Logon your router and click on the Internet / WAN tab in the left hand panel, click the connection type tab, click Dynamic Button and click enter, then enter your HOST NAME, this you will have to get from your ISP, then click apply changes. Restart the router and you should connect to your ISP'S Wide Area Network > the internet. BPCS


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