Question about Philips GoGear HDD1830 MP3 Player
The mp3 froze. When the mp3 was shut off, it wouldnt turn back on. Black screen. Not even acknowledging it is plugged into computer.
Make sure you back up all songs on the GoGear before attempting this solution.
1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new
Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).
-Tha Mp3 Doctor
Posted on Feb 19, 2008
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
Tips for a great answer:
Dec 29, 2012 | ATT Brand Veer 4G webOS Phone, White AT&T
Apr 19, 2010 | Sony Walkman NWZ-B135 MP3 Player
Oct 17, 2009 | Apple Ipod Nano Second Gen. Green (4 GB)...
Jun 26, 2009 | SanDisk Sansa e250 MP3 Player
Sep 11, 2007 | Philips GoGear HDD1830 MP3 Player
41 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: