My Neptune Tl FAV6800AWW will not go from rinse to spin

Oct 22, 2009

- Hi milten1,

Do you know what makes the new and improved clutch pulley for the FAV6800AW/FAV9800AW series machines new and improved? I have been using my $50 clutch since last February think it’s now $57.

I would like to know what Maytag did to prevent the one-way roller clutches from becoming contaminated by moisture. This may answer my quest for a solid understanding of their design change.... It’s a great mystery to me.

Do you have a link to the class action suit related to failed clutches in the FAV6800AW/FAV9800AW machines? I’m an owner and I’m not aware of this suit and would like to get involved. I believe they have/had a class suit for the front loader don't remember the details

My machine is a series 16 1st two digits of s/n and was mfg in 7/05 it doesn’t use the upper ring One-Way roller clutchs/ bearing assembly, my outer tub design won’t except but other forum members have used it I just don’t recall the series.

My clutch failed in Dec 08, I re-lubed the roller clutches and reinstalled an ran for a couple of months. Then I installed the 25001169 clutch $50 at the time. The only reason I did that was to see if it would install properly and hold up and it has before I recommended it to other forum members (DIY types). I would like to know just what makes a new and improved $146 clutch vs a $57 clutch worth the additional cost?

Thank you... Rich

Oct 22, 2009

- im affraid it could be your clutch again especially if it was just repaired and for som e reason was not installed properly
its the 11 mins that really gives it away.
but it could be your balance switch, but in all the calls ive made on this model it has only been that on one occasion, but that unit never made it to the fianl spin
http://www.appliancepartspros.com/partsearch/model.aspx?model_id=5177841&diagram_id=1327943#d1327943

look at part 17 its the displacemt sensor
make sure your is sliding properly

but i gotta tell ya the clutch is what i would replace and ive was with maytag for a very long time

Oct 22, 2009

- i cannot speak for your repairman
but in my service business i have a labor warrenty for 90 days from the point of original service
any good appliance man will take the hit, if its doing exactly the same thing, and a new part is needed again
im not sure of his warrenties at all but he should be able to recognize its the same problem

Oct 22, 2009

- excellent i am glad to hear it

after doing a liltle research it is quite possible he got a bad clutch as the replacement part
and it just went bad again
its been a while but ask him to ensure when the new one comes in that,
i believe your actually supposed to leave a ring off of some kind....
it will be in the directions of instsall

but apparently there were a few thousand bad clutches left on warehouse shelves, as maytag never order4ed a recall thus a classaction suit....
you may want to see if your still able to join the class