Question about Sony Ericsson K800i Cellular Phone

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K800i i have tried everything you dais,,,stil not working....wouldlike refund as states if not happy with advice..all you told me is common sense....

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  • brikaff Dec 30, 2007

    i lready posted for premium advice and paid for it..



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Whats the problem withyour K800i?

Posted on Jan 01, 2008


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Posted on Jan 02, 2017


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I would like info on returning a unsatisfactory product that does not meet its expectations.

Returns and Refunds: Federal Law

Most retailers allow customers to return goods if they change their minds or receive an unwanted item as a gift simply because it makes good business sense. But they are not required to do unless there is an obvious defect with the product. Merchants also may require a receipt in order to accept returns, which helps prevent return fraud (see discussion of this below).

Legally, it is a matter of contract law: If the merchant's policy (or sales contract) clearly states "all sales final" in a way that is not confusing to customers, then it is not required to accept returns on otherwise salable goods.

Federal law governing refunds is fairly simple and straigtforward, applying to online as well as in-store sales. Merchants do not have to provide a full refund on returned goods unless one of the following conditions is true:

  • The goods were defective (or, more generally, the merchant broke its sales contract)

  • Refunds are part of the merchant's stated return policy

Returns and Refunds: State Law

Some states have laws addressing consumer refunds, although not all of them offer guidance on how the laws apply to their residents who purchase goods from out-of-state merchants over the Internet. Below are some examples of state laws governing refunds:

  • California: Merchants are required to clearly post their refund policy unless they offer full cash refund, exchange, or store credit within seven days of the purchase date. Failing this requirement, customers may return goods for a full refund within 30 days of the purchase.

  • Florida: Merchants that do not offer refunds must post this fact where customers can see. Failing this requirement, customers may return goods for a full refund within 20 days of the purchase.

  • Illinois: Illinois citizens may cancel consumer transactions (and get a full refund) within three business days for door-to-door sales, campground memberships, and gym memberships.

In most cases, regardless of how a merchant drafts its return policy, the conditions of such a policy must be prominently displayed at the place of purchase (including Web sites) for it to be considered valid. Merchants may charge a restocking fee for returned merchandise but, as with any contractual obligation, must make this clear in their policies.

Return Fraud

There are numerous ways customers can defraud a merchant through the return process, but not all return fraud is distinguishable from legitimate returns. For example, someone who has a hard time deciding on what clothes to buy and makes frequent returns is not trying to game the system. But someone who buys a formal dress, wears it once, and then returns it the next day is in fact defrauding the merchant.

U.S. retailers lose between $9.6 billion and $14.8 billion annually from return fraud, according to research by the National Retail Federation (NRF) and the Loss Prevention Research Council. Returned merchandise is either marked down or thrown away, and often incurs hidden costs associated with being restocked.

Below are some common types of return fraud:

  • Wardrobing (or "renting"): Buying clothes or other items for one-time use and then returning them

  • Stolen Goods: Returning goods shoplifted at the same store or stolen elsewhere

  • Fraudulent Receipts: Using a reused, found, stolen, or altered receipt to return goods; or returning goods to a store with a higher price in order to make a profit

  • Employee Fraud: Manipulation or assistance from within the company

  • Price Switching: Affixing a higher-priced tag on an item in hopes of returning it for the higher refund

Consumers who are caught engaging in return fraud may face shoplifting or theft charges, as long as evidence exists that an actual crime took place. For example, wardrobing may be next to impossible to prove, but surveillance video of someone removing price tags could be the smoking gun in such a case.

- See more at:

Return Policies and Refunds FindLaw

this may help

Feb 24, 2015 | Miscellaneous

1 Answer

I have paid $34.95 to FixYa to solve this problelm, if you can't fix the problem please refund my money. Sorry I will not pay another $24.00 as I was told they would fix the problem when I paid the...

Hi how can i help you with your motherboard problem please post a reply stating your motherboard problem if i am able to help you i will be only happy to help you

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Tried your service. Answers way off. Charged $12 and told I would get refund on next statement. Did not get refund. Original problem was 2000 FLHTCUI fuel problem. Three "experts" not even...

I'm sorry you didn't get the correct answers to your problem. As a so-called "expert" on this forum all I can do is give a "best guess" at what you have posted as your problem. Sometimes we don't have all the information that we need because we can't actually see or hear what the bike is doing. I do not have anything to do with the billing or refunding of charges. Please go to the bottom of the page and click on the "contact" link and send a note to that site. I hope this advice works better than previous advice your were given.

Ride Safe

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Hello My K800i does not ring. or start ring and just after it stops even if the call is still on Any idea ?? it is hard or soft problem Thanks

try to change the ringtone. if it stil does that see the setting sound, vibration, ann if it still does that go to sony ericsson service...

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I work in an appliance store where every Electrolux we sell has has to be replaced due to ice maker and water issues, with some customers having gone through four brand new units. We have been told by Electrolux that it is due to the water in our area and is unavoidable. My recommendation is to request a full refund from Electrolux, and if they refuse you should contact an attorney that deals with consumer protection law. In some states consumers can be awarded up to 3-4 times the amount of the cost of the product.

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2000 ford focus lx 2.0L DOHC. was told running on 2 cylinders, 1st mechanic states need new engine, 2nd mechanic states need valve job, 3rd mechanic states new coil pack. began with replacing coil pack...

when theses mechanics looked at your car was it running what was it doing before it stoped running was the check engine light coming on need more info thanks

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Where is my refund for video professor and the digital devices? Was told the refund would be in the bank by May 5th. The order was under . The refund should be under Ricky. When will we receive this refund...

Mam, you have made an error. This site is not related to the software you are having a problem with. We only offer advice on how to solve problems with products. You can find warranty info and proper attention for Video Professor by clicking here Sorry I couldn't help you with your problem. I have notified fixya support and requested that your name and address be removed from our site. You can also contact support. if there are futher problems.

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Microwave Model WES1450DM1BB I boiled 4 cups of

Owners of a GE WES model might want to look at this blog post.

I'm sure the magnetron overheated and tripped the magnetron's thermal cutout.

I'd strongly suggest taking it back if you can.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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Try going to there are alot of current owner on that site. I'm just looking to get one so, im afraid im not much help

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