Question about Winsource Tech Solutions TS-4500 Cross-Cut Shredder

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I personally work with Fellowes brand shredders, but it sounds like you have a paper feed sensor issue. This may be a mechanical or electronic sensor located in the center of the paper feed slot. If it is electronic it may just need cleaning(qtip dipped in rubbing alchohol. If it is a mechanical sensor check to make sure it has not been broken or it may be stuck because of paper that has become wedged behind it(you may need to jiggle the switch a few times to free it). If none of this works you may have a burned out switch or a bad pc1.gif board, contact manufacturer for more info.

Posted on Mar 02, 2008

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Does not auto shut-off anymore?

Automatic feed switch jamed with paper. reverse and forward several times may help. Otherwise turn it over and pull paper out of the bottoms to clear the switch jam.

Apr 06, 2015 | Cross Executive EPS-1501X Shredder

1 Answer

How do I oil my executive machines eps-1501x paper shredder

Oil the shredder blades. Refer to this article:

Mar 02, 2015 | Shredder Office Shredders

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Why won't shredder turn off automatically?

turn off and unplug; then turn over to see if there is any paper jammed in the shredder. MAKE SURE YOU TURN OFF AND UNPLUG BEFORE YOU WORK ON IT.

Clean out any jammed paper or plastic with a bamboo skewer or something like that. DO NOT put YOUR HANDS near the blades.

Jul 15, 2014 | Destroyit 2603 SMC Shredder

1 Answer

My EPS-1501X has photo sensors that stops the motor from running when the paper reaches a certain height. How does this regulate the overflow?

From what I have seen on mine, there are three sensors: one to detect if the door is open, one to detect when the unit is full, and one to detect when material is fed.
As for mine, the unit would not start when it was fed. Once I opened it, I saw the photo sensor was missing a screw. I realigned the bezels and added the screw. However, once I reassembled it, the unit still had the same issue.
Now, I suspect that it is the control board. I have no time to get into that, but it does not look too difficult.
I searched the internet for support, but there seems to be no company presence available. So, I think I am stuck manually triggering and stopping the motor.
It is an amazing shredder otherwise and I would not even consider replacing it. At least, not until the motor fails.
From what I have seen inside, I doubt that will be anytime soon...

Jan 03, 2014 | Cross Executive EPS-1501X Shredder

1 Answer

Executive Machines EPS-1200X Shredder has power but papers are stuck and there is no sound from motor

You will need to clear the jammed paper using tweezers from between the rollers. Make sure the sensor arm in the middle of feed opening is not stuck and moves up and down freely. If not you will need to give it a good soak with lubricant to allow any stuck paper to soften and loosen. Once cleaning procedure done unit will be good as new

Oct 13, 2013 | Staples Executive EPS711X Shredder

1 Answer

Jammed paper shredder motor stopped won't start

Had this sort of thing happen to me also; sort of. Did you check to see if the shredded paper level alarm has been triggered in the pull-out catch area? Sometimes it forms a pile that trips the alarm before the catch is full. Sounds simple, but check it out. Also check to make sure it's plugged in! I've done that several times, even to the point of calling for help! Did you know the technical help desk always asks if the machine is plugged in first!

Feb 20, 2013 | Office Shredders

1 Answer

Constantly runs when on auto and won't accept paper

Shut off power and turn the shredder upside down. It is highly likely you will find shredded paper jammed in the mechanism, especially near the center where the feed sensor is located. A thorough cleaning should get your shredder operating again

Feb 02, 2013 | Staples SPL638X (CrossCut) Shredder

1 Answer

The motor on my shredder does not run smoothly anymore. The motor is pulsing. This started when I think I feed the machine too much paper.

Turn off power and turn the shredder upside down. Check for paper shreds jammed in the shredder wheels. Remove all that remains. If the motor continues to pulse, you may have damaged the drive mechanism

Jan 02, 2013 | Office Shredders

2 Answers

Shredder jammed

For any jammed shredder..try the following.. pull backwards on the paper while you switch the machine into reverse. Try not to tear the paper as if there is nothing to hold onto then you can't help the motor.
If this dosn't work then you will have to take the top cover off(after unplugging of course.) and the try to force the paper backwards out of the machine by turnings the cutting blades or gears in the reverse direction.

Jun 04, 2010 | Royal 150MX Cross-Cut Shredder

1 Answer

Our Aurora AS1712X paper shredder is jammed in a couple of places with paper so badly that we cannot free the jam and the tooth wheels cannot turn freely. Is there an easy way to clear the jam?

Try running the shredder in reverse and oiling the blades. More help with paper shredder oil here:

If you can't get the paper shredder up and running, it looks like you might have to pick up a new paper shredder. Paper shredders can be pretty cheap though, great guide to cheap paper shredders here:

May 20, 2010 | Aurora Electronics AS882C (Cross-Cut)...

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