Question about Microsoft Xbox 360 Console

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Xbox live I registered last month to play games on line - however today I can't get on line - its saying "can't connect to xbox live select - DNS failed - I can't log on at all please help Regards C Barker

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  • Anonymous Jan 02, 2008

    tried to connect to xbox live but says DNS failed. how do i get it going?? Contacted broadband peole but they say not theyre problem.

  • madmom1 Jan 02, 2008

    Have 2 laptops and 1 xbox 360 connected to wireless network. (iconnected through trial and error) Cant get 2nd xbox 360 to connect to live. It fails as IP address - I once got it past that to dns where it failed. Really frustrated - I have worked on this for 7 days for my son. I have no idea what to do next.

  • LILKE Jan 02, 2008




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If you go to your computer hold down the windows key and hit the and hit the R key at the same time.

This will bring up a black window, type in ipconfig/all,this will give you lots of details about your network setup, what we are looking for is the DNS ip's, they should be there under DNS Servers, use the addresses for your DNS servers.

Posted on Dec 30, 2007


Mash your computers then xbox live will work

Posted on Jan 02, 2008


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Could you tell me in steps how to conect to xbox live

Step 1 Form your Xbox 360 you need to be connected to the Internet by a straight LAN line or wirelessly. You can test you connection by going to the setting screen on your Xbox 360.
  • Step 2 Once connected to the Internet for your Xbox 360 go to your main account screen and find the tab that says "Join Xbox LIVE" click on that link then follow the simple instructions that the Xbox LIVE will provide. At this point you should have a name in mind for your gamer tag.
  • Step 3 Xbox 360 LIVE has several different options available for memberships. They are a monthly, 3-month and 12-month membership accounts. I would recommend a simple one month account if you just wanted to check out the features offered on XBOX 360 LIVE. If your an avid gamer and love to play games online with friends, the 12-month Gold membership is the way to go.
  • Step 4 Once you've completed the process of joining Xbox 360 LIVE, they will send you a confirmation email confirming your membership. Now you can log on to Xbox 360 LIVE and start doing this like customizing your avatar and playing online multi-player games.
  • May 26, 2010 | Microsoft Xbox 360 Elite Console - Black

    1 Answer

    I am trying to connect to xbox live through a router but it says the dns has failed can anyone help

    Here is support from Microsoft about the 360 and DNS FAILED error with xbox live. Hope this helps you out.

    Please don't forget to rate. :)

    Apr 08, 2009 | Microsoft Xbox 360 Console

    1 Answer

    It wont go on live it keeps sayin fail when i try to connect

    What does it say? For example ( IP Address failed?, DNS failed? Xbox Live Failed )
    test your xbox live connection to do this

    Mar 27, 2009 | Microsoft Xbox 360 Console

    1 Answer

    Iam hooked up to xbox live wireless and im a gold card holder and i have a xbox live , however i can not seem to be able to play or find anywhere how i can play other people on line.. help !!!!!

    When you insert a game, there is usually a multi-player or live-play selection.... make sure you are signed into the profile which the xbox live account is registered to. some games are a little more confusing and explain in the game manual how to play live.

    Dec 25, 2008 | Video Game Consoles & Games

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    Can't connect to Xbox Live

    mtu is not working cant hook up xbox live

    Nov 25, 2008 | Microsoft Xbox 360 Console

    1 Answer

    My xbox 360 says its connected to the internet, but it wont sign in on xbox live

    To troubleshoot your Xbox Live connection from the Xbox Dashboard:
    1. Go to the System area of the Xbox Dashboard.
    2. Select Network Settings.
    3. Select Test Xbox Live Connection.
    4. After the system has completed its tests, select More Info to learn more about your network, paying close attention to any test that failed.

      In each case, the More Info section will offer tips for correcting the conditions preventing you from accessing Xbox Live.
    5. Select Edit Settings to adjust your:
      • IP Settings (including IP address, subnet mask, and gateway)
      • DNS Settings (including primary and secondary DNS servers)
      • PPPoE Settings (including user name, password, and service name)
      • Advanced Settings (including host name and altern

    Oct 01, 2008 | Video Game Consoles & Games

    1 Answer

    Xbox live connection?

    When the Xbox live fails, it just means XBOX Live is currently down in your area. Give it a day then try again. If the problem continues, call microsoft.

    Apr 11, 2008 | Microsoft Xbox 360 Console

    2 Answers


    You might not have been banned. Not being able to connect to the DNS or having it fail can be caused by a few things:
    The DNS address serves couldn't be reached
    The info on the DNS server couldn't be snagged from your ISP or the DHCP server
    The DNS values in the dashboard are wrong.

    I don't want to come off like I am insulting your intelligence, but check your internet connection to make sure you have the ability to connect. I'm sure it is all in proper order. So the next thing you need to do is check to see if you IP is set and passes all the tests. If it isn't then you can click the more link on the test page to follow the directions on how to fix it.

    You may also want to check out if you are using a XBOX live compatible ISP. Click on Learn More to see if you are using the right ISP or to adjust your settings. You can also check out the connectivity wizard to find out if there are some other issues revolving around this.

    Still running into problems!?!?!? try running the modem directly into your XBOX. This has helped me in a few time of need.

    Here are some helpful links on what you can do when your DNS fails:
    And a link to a forum discussion regarding failed DNS

    Mar 04, 2008 | Microsoft Xbox 360 Console

    3 Answers

    WRT54G xbox live DNS fail

    log in to your router and forward ports in the router, call 1-800-linksys they'll assit u to fix your issue,

    Feb 27, 2008 | Linksys Wireless-G WRT54G Router

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