Question about Zone Labs ZoneAlarm Internet Security Suite 2005 (zonealarms5) for PC

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I keep recieving error message while trying to update my antivirus

My update status when I try to update keeps saying 'Anti Virus update failed - Problem: Receive failed'

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Re: I keep recieving error message while trying to update my antivirus - Zone Labs ZoneAlarm Internet Security Suite 2005...

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Posted on Mar 05, 2008

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Re: I keep recieving error message while trying to update...

you need to change the anti virus software.

Good luck
don't forget to rank me...fixya

Posted on Dec 30, 2007

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Internet Explorer 9 keeps on closing and says it will find a solution. Has not found anything in one hour. What is up??

here are some suggestions of what the problem might be
you may have a virus on your computer
you may need to do some update for IE9
do you have virus protection?
do you have a malware program for viruses?like trojans
do you have windows xp?

A good free virus protection is AVG

just click on the one that is free

for a malware I suggest MALWARE ANTI MALWARE

as for windows xp you'll have to ungrade to windows 7 or 8

Dec 07, 2012 | Microsoft Internet Explorer 9

1 Answer

Keep getting a message that updates failed. Go to

Please try connecting yyour computer directly to modem, bypassing the router. In case you are able to download updates in this way, please contact your ISP to forward ports on the router for windows updates.

May 07, 2010 | Webroot AntiVirus with AntiSpyware &...

1 Answer

Webroot updates never happen Webroot updates are turned on but nothing happens when I try and manually or auto update

Try to access an anti virus online scanner then try to access windows update if you are unable to access these sites you have Win32.Worm.Downadup.Gen. It prevents any access to any anti virus software and windows updates it also turns off any installed anti virus updates. Removal is actually really simple just go here

Jan 12, 2010 | Webroot AntiVirus with AntiSpyware &...

1 Answer

Each time i run the Norton liveupdate there is an error message regarding the Norton 2009 virus definitions:- Status:Failed to complete

hi tuddy,

all you need to do is do an update on your norton and when its done, try restarting your pc and do an update again.

maybe 2 or 3 restarts and updating will do the trick.

if the problems remains, pls try this. follow the link

this is a manual update on the visurs definitions that your norton status faisl to complete.

hope this helps you.

Jan 22, 2009 | Internet & Communication Software

1 Answer

Update problem with symantec antivirus

Close the antivirus program and reopen it. When it isclosed, the icon yellow for norton will not appear on bottom right hand side along with volume icon etc. You may also restart the computer to see id that helps. Right click the Norton icon and see id it says ENABLE AUTOPROTECT or DISABLE AUTOPROTECT. Try enabling.Try the same update after a while. If that does not work, try reinstalling Norton. I get 100s of viruses from 100s of friends and all sorts of things happen to me anti virus etc
but I am told that pretty normal

Dec 13, 2008 | Symantec Norton AntiVirus 2008: Windows

1 Answer

I have norton 1993 and I have an error virus definition. I have ran live update but it did not fix it. How do I fix my problem?


Did you encounter an error message when you ran the norton update? is this a licensed norton antivirus software which you bought from norton ?

Keep me posted.


Nov 18, 2008 | Symantec Norton AntiVirus 2002 8.0 for PC

1 Answer

I keep getting a message that my computer is not protected from future trojans and such. I bought a oprogram from you that I paid for on-line that I thought was supposed to protect me from all spyware,...

i think you have not updated the antivirus virus signature database for many days so this may be the reason you are getting the message like that ....

may be some files of the antivirus got corrupted just try reinstalling & then update .. your problem will surely be solved ...

keep updating your antivirus virus list database atleast once in a month ....
so that you will be protected from the viruses etc ....

any doubts you can reply me
i am always here to assist you
thank you
dnt forget to rate my solution ....

Jul 03, 2008 | Symantec Norton AntiVirus 2002 8.0 for PC

2 Answers

Anti-Virus Update Error
  • Open ZoneAlarm, then press F1.
  • From the search tab, type Troubleshooting
  • Double-click on "I'm having trouble connecting to the Internet
  • see also the configuration of your firewall, if you grant the acces to internet to update of your antivirus.
  • Sergio

Mar 19, 2008 | Zone Labs ZoneAlarm Internet Security...

1 Answer

Auto protect

May be your infected by virus that your autoprotect cannot delete it. try uninstall and reinstall the autoprotect program in your system do not forget to update.if see same problems try any potent antivirus like kaspersky, AVG and many others.


Dec 04, 2007 | Microsoft Office Outlook 2003 for PC

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