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Problem for D-Link DGL-4500 Wireless Router

I have DSL modem and before that I was connected

By junellantada on Oct 22, 2009

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I have DSL modem and before that I was connected through the internet by cable and it worked on my both my computers (Alienware and MAC) with the router DGL-4500. Now I changed internet providers and have a DSL modem and it is connected to my router and says I am online (display screen) but I get an error saying my ethernet cable is not connected or working. And I know it is and trippled checked it. What do I need to do to fix this?

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Solution #1

posted on Oct 22, 2009

jhonny82

Rank: Master
Rating: 75%, 5 votes

Please use any 1 device either router or a modem.
My suggestion use router only as u want to connect to both of your computers might be at the same time......with different user name.

Please don't forget to ask your new ISP provider to do the router setting.

Hope this will resolve your issue

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Solution #2

posted on Oct 22, 2009

govinda123

Rank: Guru D-Link

Expert
Rating: 91%, 298 votes

Check the IP address of the computer.
If you aer getting the Ip address on the computer then try to ping the router.
You have changed the ISP. there is difference between the cable and DSL service provider. settings are different.
You will need to set up the router from the start.
Click Here for more info about how to set up the router

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