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Dell A940 All-In-One InkJet Printer
Problem for Dell A940 All-In-One InkJet Printer

Printer problem for a dell 924 printer




By moses_joshua on Oct 22, 2009

" "
"cartridge stall" comes up when i try to print, whenever i try to print a box comes up that says that there is a cartridge stall
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Solution #1

posted on Oct 22, 2009
Not Rated)

bschilz
bschilz

Rank: Guru  Dell Computer Hardware  Expert
Rating: 87%, 676 votes
I have run across several Dell & Lexmark printers that after a while of working great, decide to have an "issue"... If you are printing more than 1 page, they will print the first page, then stop. The computer says "Cartridge Stall" and the printer says "Hardware Error 0502" or something similar, depending on the printer... Anyway, the message on the computer suggests making sure your cartridges are installed correctly, and nothing is blocking their path... After dealing with this many times, I have finally found a solution that seems to work!

There is usually a metal bar that the cartridges slide back and forth on... over time, this bar can become "gunked up"... Use alcohol pads to clean up the bar, and the surrounding area.... Clean out as much of the track as you can also. Tada... .No more cartridge stall!!
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