Question about Motorola Mobility MOTOKRZR K1 Cellular Phone

7 Answers

Motorola k1 is not transfering files with my pc

Hello, I am experiencing problems trying to transfer files from my K1 to my PC or vice versa, it kept telling me that unable to communicate to my PC, and there was no other indication that something is wrong. Please kindly give some advice.

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  • 42 more comments 
  • Farsoft Dec 30, 2007

    Same problem, PC reports error with the .INI file

  • Anonymous Jan 03, 2008

    Yep. Same thing over here. I enter the pin number on both PC and phone, but it doesn't work. Funny thing is that it worked once and never again.

  • weaver2 Jan 04, 2008

    I installed the music essentials kit and transferred music first time with no problem. Next time I got the connection error message and it said that my usb driver was not installed and i needed to install the disc that came with my phone. No disc came with my phone. I tried my husbands phone (same as mine) and also a new usb cord. nothing helped.

  • trentus Jan 26, 2008

    i have the same problem

  • beenturner Feb 08, 2008

    I have installed motorola usb modem in my computer, when i connect my phone with the computer through USD Date cable my phone screen shows USB: Communication but there is no any removable dis appear in my computer. Please help

    Thak you.

  • Anonymous Feb 09, 2008

    i connot transfer files from my phone ( motorola k1) to PC or vice versa. The computer connot install new hardware.

  • Prashil Feb 18, 2008

    Can install drivers, phone says USB: Communication. Doesn't show up in My Computer. Please help me.

  • pinkyangel Feb 24, 2008

    I have the same proble which my motorola k1 cannot send files from phone to pc. Need?

  • Mitchell Jones
    Mitchell Jones Feb 25, 2008

    motokrzrk1m wont connect to my computer

  • Anonymous Feb 25, 2008

    Im trying to transfer my numbers from my motorola k1 to my computer so i can have them backed up. I have the usb cord hooked up but dont know what to do next

  • adnanboy Mar 05, 2008

    i need som driver,i have cd befor but i lost et,can sombady help me

  • Anonymous Mar 17, 2008


  • guntur123 Apr 30, 2008

    i need to down load my pic camera, but it my pc need to install the driver
    but my driver is missing, can you provide driver for K1

  • ASHLEIGH90 May 23, 2008

    i bought my motorola k1 and it came with a usb cord but no software. i really want to transfer photos from my phone to my pc how do i get my phone to connect properly.

  • Anonymous May 25, 2008

    k1 same problem anyone found the solution--nobody gave good info yet

  • Anonymous Jun 22, 2008

    i want to download music on my motorola k1 but i didnt get the software when i bought it

  • Anonymous Jun 28, 2008

    quiero bajar musica de mi pc al celular

  • Ryzinho Jun 29, 2008

    hey I got a Motorola K1 mobile phone and it came with everything accept a disc to install to the computer so I can put music and videos and photos on how do i get the software for this?

  • ldawg Jul 03, 2008

    i can't get songs on to my phone

  • zoe_79 Jul 10, 2008

    hiya i have a motok1 phone and im having trouble transfering photos to my pc please can you help. thanks

  • deedz Jul 25, 2008

    install my motorla k1 now

  • AfroDZ Jul 26, 2008

    I've installed the K1 driver and still can't get access to the Motorola from the PC...What have I missed?? And why doesn't this phone come with the software???

  • Anonymous Jul 29, 2008


  • Anonymous Jul 30, 2008

    it does same

  • nece18 Aug 04, 2008

    i hook up my bt50 motorola to the computer and it says device not reconized and its unable to charge and im trying 2 charge it and put pictures and transfer songs 2 my phone

  • hossainmd71 Aug 29, 2008

    i can not connect my mobile motorola k1 with the pc. i need to transfer files form mobile to pc and vice versa.

  • Anonymous Aug 30, 2008

    the menu screen for your phone wont come up

  • Anonymous Oct 18, 2008

    it says need a cd to be installed but dn't remember my phone cming wid a cd!!

  • Anonymous Nov 03, 2008

    USB: Communication is all I see when I plug in K1 - I have installed the mtp v4 and even let the system update but still I get same message.

    Please help

  • Anonymous Nov 05, 2008

    Which folder should i drag the theme or a game in this motorola k1. I really love games this cell has so much but there is only this part of the entertainment i'm missing

  • Babydoll93 Nov 10, 2008

    Cannot download or upload ANYTHING to my PC or my laptop from my Motorola k1 phone.

  • Khosib Nov 16, 2008

    I have a motorola K1 and I do not have the product information CD to enable me to transfer data from my PC to my phone and vice versa. By the way why am I not able to add music onto my phone via bluetooth?

  • annesoon Dec 02, 2008

    I have installed the driver and it worked correctly. However, nothing happened when I connect it up to the PC, and I cannot transfer any files. Is there a software I should install, and what are the names? Is there any freeware?

  • Anonymous Dec 27, 2008

    I have a usb cable and have connected it and it says USB communcation then nothing. What am I not doing ? please help

  • Anonymous Dec 27, 2008

    I have connected the USB cable and nothing please help?

  • 2539ALEX Jan 15, 2009

    yup same problem only with my krzr k1m
    And it says: Communication Error: WFP2N.DLL is bad

    : ( any solutions?

  • Anonymous Feb 10, 2009

    i have a usb cable but no CD i have looked everywhere for one or something i can can download.
    what do i do???

  • Digger43 Feb 26, 2009

    The main screen on my KRZR K1 is just white and I can't get any data (the front screen still works ). I downloaded driver to see if I can access phone numbers, text messages, photos etc but the PC won't recognise the phone. I can't see the screen to go into - tools/settings/usb connections/data

  • Digger43 Feb 26, 2009

    The main screen on my KRZR K1 is just white and I can't get any data (the front screen still works ). I downloaded driver to see if I can access phone numbers, text messages etc but the PC won't recognise the phone. I can't see the screen to access Tools / Settings / USB Connections / Data. THanks in advance for any help

  • Anonymous Apr 03, 2009

    There's no way you can get picture from your phone to your computer.

  • cmcgeath Apr 19, 2009

    I get "failed" connection interupted when I transfer files via bluetooth? It worked one time and now I get this error now..Please help

  • Anonymous May 05, 2009

    i just bought a k1 phones and i do not received an installation cd with it can you help me please my window is a vista home . thanks in advance

  • donkan3 May 11, 2010

    Solution link . . . http://www.MOTOKRZR,

  • magicstyle1 May 11, 2010

    i hook up my k1m to my pc and i cant transfer any files to my phone i did via bluetooth please help me thanks



7 Answers

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I found the solution, See by default when you plug in your phone.
Under the Settings/Connection/USB Settings, It is set to Data Connection, All you have to do is go Change, and select memory card. The computer then reads it as a mass storage device. Problem Sol-ved. =]

Posted on Dec 02, 2008

  • bclaus Dec 02, 2010

    Im glad it worked. Im there already but still pc won't find it even though it said searched and downloaded motorola...I plug in usb and pc says found new hardware but can't do anything and the little icon soon dissapears.


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When starting the Motorola Phone Tools, click right on the icon and start it as Administrator.
At least there was no more error with WFP2N.DLL.


Posted on Jul 23, 2009


Hi there i used a bluetooth dongle a very cheap on but it works and helps when transfering mp3,games etc all you have to do is turn your bluetooth on and install the software on your computer and away you go

Posted on Feb 20, 2008

Sounds Silly, But after banging my head for hours. I actually downloaded drivers, plugged in the phone ( usb - pc ) and then tweaked my settings on my phone. Tools / Settings. - USB Connections / Data. and Volia' ! I am in bizness. - w2

Posted on Feb 09, 2008

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  • 38 Answers

Hi I'm the new guy around.
OK it pretty much sounds like USB drivers not installed on your computer. except for Frasoft issue. I'm not sure if it will be OK with fixya, to provide a link to download the drivers. i will be willing to give instructions on how make the computer locate the Motorola drivers needed. in order for the PC to communicate and Recognize the phone, once hooked to the computer via the mini usb cable.Also you guys can research for Motorola USB drivers
Many websites that have them, but not many people knows how to make them work. So please if any questions ask.
Mean while i will recheck Fixya policy and see what my limits are if any when it come to sharing files and software.

Posted on Jan 07, 2008

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To infernaldog: tnx a lot men.. i did make it.. hehehe.. same all prob i heard, but when i tired the thing you said bout "Under the Settings/Connection/USB Settings, It is set to Data Connection, All you have to do is go Change, and select memory card. The computer then reads it as a mass storage device." Problem Sol-ved. =] weeeeee

Posted on Apr 13, 2009

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I fixed the k1 problem searched for about an hour found a driver for free downloaded it, then motorola phone tools although the k1 is not listed on it so i choose the v3 as its nearly the same and i was able to transfer music, photos video etc no problems at all using a usb cable.

Posted on Nov 01, 2008

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Posted on Jan 02, 2017

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