When trying to print an error message comes up on the computer screen. The LCD on the printer lists the error code 5100. The color ink was low or gone so I wondered if that was the problem. I replaced it and it is still not working. Any ideas?
If the ink cartridges are stuck you can manually slide them back to their default position and check for paper or junk which may have slipped down the paper chute and is blocking the ink cartridges.
Remove the blockage
Reset Printer
Done I just had this problem and it was easy to fix.
If this not help, buy another printer! Cheaper than service...
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