Question about BenQ FP72G+ 17" LCD Monitor

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Malfunctioning monitor (BenQ)

The computer was playing a high resolution game with normal graphics (no problems had occured before) and the monitor crashed leaving the harddrive functioning while the monitor screen itself would not turn on properly. the screen with momentarily be active then will crash with 1-2 sec. the monitor is past its warranty with fairly constant use (2-3 yrs). i have tried all the non-user interface tecniques avaliable to me such as a total comp. reset, quick restart, 24 hr cooldown, etc..... the computer is designed to work in sychronisation with the harddrive so there are no compatabilty problems which should occur. any advice in which you could offer would be helpful! (through administrative system link it is shown that the graphics card and the frames per sec and working properly)

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Hi, first run the system in safe mode, if that works than u will have to look in for driver problems/settings, sometimes uninstalling the monitor & display driver then reinstalling it back will change the settings to default, try it, let me know

Posted on Jan 01, 2008


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When I open game the monitor become black and show: Analogique shortcut 53.6 Khz/85 hz

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If it does then perhaps your game is trying to force you into a higher resolution output and faster screen refresh rate than your graphics card or your screen can handle.

Assuming that the graphic output is fine when your not playing this game and just using windows?


Pete McDowell
Geek2Door Ltd

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based on monitors freq settings you may need to adjust that to get to the max

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