Question about HP DC170B Keyboard

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HP wireless keyboard

I have a Windows Vista Home Premium Edition which came with a wireless keyboard and mouse. The mouse still works, but the keyboard shows no sign of actvity--they use the same transmitter and receiver and the batteries are fine. Does anyone know what I can do to fix this? My only present alternative is the on-screen keyboard! Thanks!

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  • 5 more comments 
  • villageidiot Jan 01, 2008

    keyboard is not working

  • Anonymous Jan 05, 2008

    I have the same problem

  • Anonymous Feb 07, 2008

    just trying to set it up and the keyboard isnt working. or we plug in the old PS/2 keyboard, but then the mouse stops working...

  • carledwards Mar 17, 2008

    I have the exact same problem. Really interested in the solution! Thanks.

  • mohammadg Jun 25, 2008

    I am having exactly same issue.

  • Anonymous Sep 12, 2008

    same problem.

  • mako67 Oct 17, 2008

    I have the same problem

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  • 8 Answers

Hi,
I suggest that you try to do the bind process again.
Remove the keyboard batteries for 15 to 20 seconds. Reinstall the batteries, and reattempt the bind procedure.

Please open the below link to view the steps to troubleshoot issues with Wireless Keyboard or Mouse.
"http://support.microsoft.com/kb/838398"

You may also try performing the steps mentioned in the below link:
"http://www.kb.sony.com/selfservice/documentLink.do?externalId=C1001057"

Thanks,
Mithun

Posted on Jul 14, 2010

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