Question about Canon Rebel XT / EOS 350D Digital Camera

3 Answers

Pop-Up flash - Rebel xti

When I try to take a photograph that requires flash, the pop-up flash does not come up. There are three distinct sounds similar to an auto wind motor. My display pop-up says , "Error: Err05 The built-in flash's auto pop-up was obstructed. Turn power switch and again."

There is nothing obstructing the pop-up, externally visible to me. Turning the power off and on again does not "correct" the problem. The camera simply resets and continues to operate in this manner for all exposures except for the no-flash mode.

Posted by on

3 Answers

  • Level 1:

    An expert who has achieved level 1.


    An expert that hasĀ over 10 points.


    An expert whose answer gotĀ voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 7 Answers
Re: Pop-Up flash - Rebel xti

You will need to send the camera for servicing. There's a lever mechanism inside the flash unit which is responsible for popping up the flash. Since it is a mechanical device, it is sometimes prone to failure. I suggest not to put manual pressure to force the flash to come out, as it may cause permanent damage. Instead, send the camera for service.

Posted on Jan 15, 2008

Re: Pop-Up flash - Rebel xti

In this link i read the solution with photo =D and my flash its ok !

Posted on Mar 02, 2008

Re: Pop-Up flash - Rebel xti

I just discovered solution!!! I was having the same problem with the flash pop-up button not working while in "auto" mode, then discovered that the camera (is supposed to and does) control the flash in (green box) auto mode while in "P" (Program) mode, you control the flash, if you press the flash button, it should pop-up. P mode is not so different from Auto mode - it only allows you a bit more control.

Posted on Feb 19, 2008

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

Error 05 flash doesn't pop up

spray a very very small amount of WD40 on the hings of pop up flash (use the thin RED spray tube)

Nov 17, 2012 | Canon EOS 400D / Rebel XTi Digital Camera

1 Answer

My camera rebel xti flash will not work all of a sudden, what could be the problem and how may I fix it?

Does the flash pop up when you try to take a picture in low light in the Green Box Mode? If the flash does not pop up the problem may just be that something sticky is keeping it down. If it pops up but does not fire, the problem is usually either a bad flash tube or the wiring to the flash has broken where the flash head pivots up and down.
When the flash is fully charged the capacitor retains a voltage of over 300 volts even when the camera is turned off and the battery is removed. I've seen several cameras where the owner tried to repair the flash and ended up burning out the entire Main PC Board.
Bob Kilbourn

Sep 29, 2011 | Canon EOS 400D / Rebel XTi Digital Camera

1 Answer

Canon Internal Flash will not Pops up and will not flash. Is there something I can check for or replace? I have a cannon rebel xti, the external flash works great, the button to make the flash pop up will...

Is it trying to pop the flash and making noise, or is there no noise at all?
If it's audibly trying and it won't pop up, it's stuck and something is blocking it. May need to send it in.
If there is no sound, then something is making it think that there's an external flash attached. Check out this photo here:
Doug Pardee on flickr may be able to help as well.

Hope this helps you! If so, leave me a rating!

Feb 26, 2010 | Canon EOS 400D / Rebel XTi Digital Camera...

1 Answer

Canon rebel xti flash pops up but says it was obstructed

This is a problem known by Canon, you will have to have it serviced.

Oct 30, 2009 | Canon EOS 400D / Rebel XTi Digital Camera

2 Answers


mcomijohns. WHAT ARE YOU SUGGESTING!!!! Stop.

Lakshmy Be aware that the built in flash does not pop up automatically in all picture modes. Try it when in the different modes (on the mode dial) and see what I mean. Does it pop up when manually opened ?, (small button on front left hand side of the viewing pentaprism/flash housing.) PLease let u shave more information for a proper solution.

Sep 26, 2009 | Canon EOS 400D / Rebel XTi Digital Camera

2 Answers

The built-in flash on the Canon Rebel XTI won't flash.

i am having the same problom try this i just found this ...

Aug 20, 2009 | Canon EOS 400D / Rebel XTi Digital Camera

1 Answer

EOS Rebel XTi 400D flash not popping up

Flash will automatically pop out only in AUTO mode, if the camera needs some additional lightning. In manual modes, you should use the flash button located at the left down side of the flash compartment, to manually force the flash to pop up

Jul 13, 2009 | Canon EOS 400D / Rebel XTi Digital Camera

1 Answer

Why does the word, ''busy'' pop up on the canon rebel xti?

If the flash fires a full charge(eg. in a dark environment) then this message will appear whilst it recharges. If the message appears all the time and you cannot take a photo there is most likely a problem. Try taking some pictures without the flash card to eliminate that first.

Apr 13, 2009 | Canon EOS 400D / Rebel XTi Digital Camera

1 Answer

Canon Rebel XTi/EOS 400D

I made the mistake of putting ahotshoe protector from my old camera on the new EOS 400D. It stopped the flash from popping up. I took it off and things now work.

Mar 11, 2008 | Canon EOS 400D / Rebel XTi Digital Camera...

2 Answers

Built-in flash auto pop-up problem

Does the 'pop up' pop up? If it does and still says obstructed- closes it and pop it again If it still persists Canon customer support will advise the next move. If a repair price seems high you could perhaps get a separate flash if the camera accepts them.

May 09, 2007 | Canon Rebel XT / EOS 350D Digital Camera

Not finding what you are looking for?
Canon Rebel XT / EOS 350D Digital Camera Logo

466 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Digital Cameras Experts


Level 2 Expert

246 Answers


Level 3 Expert

2598 Answers


Level 2 Expert

68 Answers

Are you a Canon Digital Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides