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The problem is, is that there is a shortage in the headphones. When a headphone shorts out it can have your problem, or it can get really stadicy. If it's the player itself, then... This is a hard thing to solve, but if the volume button's are sticky then that would explain the turning lower part. What i see here is that there is the 1. Internal problem 2. The person's fault and 3. The manufacture's fault. I can't explain how many times i have had to send in my Mp3 Player in for it's warrenty becuase of that same problem.
After a mode is selcted by moving the mode slider switch left or right then depress that same mode slider switch like a button. When the mode switch is used to change a mode but one does not press it in to select it, that is when the play button changes colors.
You have a round button on your Barbie Girls Mp3 player. Right? Well, you have a round button in the middle of the circle that is Pause. On the right and left hand side is the back and forwards buttons. The up and down buttons on it is the volume control. Up is louder. Down is softer. Hope that helped you, deary.
I had the same problem with my e260 4GB player. To upgrade the firmware to enable setting USB mode to MSC, try the following;
e200v2: 1. Slide the hold switch to the locked position by sliding switch at the top of the player towards the headphone jack until you see the orange indicator. 2. Press and hold the << (rewind) button. 3. With the << button held down, connect the player to the PC.
Once I did this, the firmware was upgrade, the USB Mode command was available in the Settings. I switch to MSC, plugged in the player again, and now Windows recognozes it.
http://www.youtube.com/watch?v=a8g0sh7pc54 1. Fully charge the unit 2. Get a song to play 3. Lock the device 4. Wait for black screen and leave it like that for 20 seconds 5. Hold the play/pause button down and move the side switch out of lock mode, then push all the way down (like you're turning it off) and release (back to middle position) 6. Release the play/pause button
Power & Hold switch
Slide and hold in the opposite direction
of the arrow for power on/off.
Slide in the direction of the arrow to
lock the button functions.
If that fails,
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
to switch to recovery mode flick the switch on the top towards the headphone jack (so you see the orange), then hold down the REC button on the side, and plug into you computer. KEEP IT HELD DOWN UNTIL THE PLAYER IS RECOGNIZED! the player will be recognized by dif name. you are now in recovery mode.
What i suggest you do is to look at this video on how to format your player...all data on it will be erased (like songs and videos) but it will be worth it!
NOTE: these are for when the player is in MSC mode For Windows XP http://mp3support.sandisk.com/mp3/mscdeletefiles.wmv
For Windows Vista http://mp3support.sandisk.com/vista/mp3/vista/vistamscdelete.wmv
Zen Nomad Xtra - to go to Rescue Mode do the following:
1. Insert a pin into the small hole on the left side of the player
below the volume adjustment switch.
2. Hold down the Play button on the right side of the switch
3. Rescue Mode Menu will appear
4. There are 4 Options available, but best option to fix most
problems is reformat hard drive.
5. Reformat is very fast
6. Turn off and reboot.
7. Problem solved.