Question about SanDisk Sansa e250 MP3 Player

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Can't format nor put songs

I tried formatting my mp3 player, but it said unsuccessful.
i tried doing the same about 6 times. but none worked.
i opened the folder, i saw that there were some files, and they cannot be erased. i tried putting in more songs and i can't either.
what can i do????

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Re: can't format nor put songs

Have you updated the firmware? That is the place to start.

Posted on Dec 30, 2007

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Dear lord help me.

The songs are in the wrong format.
The format of the songs are wrong in one way or another. Each Mp3 player has a product spec sheet that lists which type of music file it is compatible with (Mp3, WMA, WAV, AAC, etc). You can't play iTunes songs, which are AAC format, on a player that only accepts Mp3 or WMA format.

The second formatting issue has to do with the DRM license on the songs you have downloaded. Right click a song that gave you an error, click on "Properties," and click on the "License," "Media Usage Rights," or "Digital Rights Mgmt" tab (wording varies by configuration). Not every song allows unlimited or even one-time transfer to a "portable device" (code word for "Mp3 player" in this case). Also, some songs are fixed-term - they expire after a while - sometimes in as little as 24 hours.

To get around this, convert every song to Mp3 format. Either that, or upgrade your music service subscription to the highest pkg they have available and never cancel (Napster's basic music svc, for instance, does not let you transfer to an Mp3 player, but their "Napster To Go" upgrade does allow transfer).

-Tha Mp3 Doctor

If NONE of these changes work,
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

May 24, 2008 | Philips GoGear HDD1830 MP3 Player

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Songs still undeleted

I have the same problem, I tried to format my player but it tells me format failed. I tried the system update and the device restarts but I still see the songs. I have done this about 20 times in 2 days but still no good.

Dec 29, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

I need help

There are two ways to format an Mp3 player - one on the computer itself, and one in Windows Media Player. Both methods will end up erasing all the songs on the player, but the player will be "good as new" after that. Sometimes reformatting in this manner will override the player's native formatting and cause problems - this can be reversed in most cases by updating the player's firmware. Firmware upgrades are available from most manufacturers' websites.

WARNING: The following procedures will erase all songs on the player.

Check if the file system is NTFS. If yes, format it to FAT or FAT32. - Connect player to computer, double-click my computer, right click on icon of mp3 player and select format. This only applies to Windows-based computers.
You can also format the player in Windows Media Player itself:
Connect your Mp3 player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "name of Mp3 player here 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
-Tha Mp3 Doctor

Dec 01, 2007 | SanDisk Sansa m250 MP3 Player

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