Question about SanDisk Sansa c250 (2 GB) MP3 Player (SDMX7-2048)

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Sansa c250 2GB mp3 player

What will i do for my computer to recognized my sansa mp3 player?

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  • Giiglesz Jan 02, 2008

    my computer is not detectin the mp3 player...

  • Anonymous Jan 02, 2008

    it says its connected but it also says connect a device

  • sjack Jan 02, 2008

    from where should i change settiing MTP to MSC

  • Anonymous Jan 04, 2008

    My PCs wont recognise my Sansa c250 and am unable to locate the menu to see if changing the setting from MTP to MSC has any affect.

    Any advice on the above would be appreciated.



  • mpersaud
    mpersaud Jan 05, 2008

    my desktop computer will not recognize the " sansa c250 " mp3 player, hovever my laptop does! i am unable to add songs to the sansa because i want to drag and drop mp3 files to the folder but its unrecognizable.

  • defranzo Jan 06, 2008

    My Sansa c250 cannot be found by my XP computer. Going to Device Manager I notice that the device subfolders appear/disappear. I even saw my MP3 player being recognized for a second or two. There is no USB option in the mp3's Settings menu.

    I called support and they told me to return it because it was Version 2 and I needed version 1.

  • Anonymous Jan 15, 2008

    I have the same problem, try on 3 desktop and 1 laptop, all have XP Pro. And can not add any thing in it

  • tribble Jan 15, 2008

    Initially my computer didn't recognize my sansa...So I uninstall and reinstalled my Windows Media Player 11...It worked but now I am having the same problem...Initially it connects then disconnects then error message comes up stating that it doesn't recognize the USB device...It's a shame because once the music has been downloaded into the device...It sounds so good..

  • Anonymous May 25, 2008

    my computer does not recognize



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I have the same probelm my xp computer dosent recognize this ,p3 storage devive and i get an error

Posted on Jan 14, 2008

  • javastop Jan 14, 2008

    my sandisk 2ga mp3 dosent charge properly and my xp computer dosent recognize this storage device



Where do I go to setting? Do I do that on the actual sansa or somewhere on the computer? The setting menu on the actual sansa does not have anything that says USB.

Posted on Jan 09, 2008

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I have the same problem. No USB option on the Settings menu and computer failing to recognize the mp3. If on XP, go to your device manager while the mp3 is connected. (right-click on My Computer and select Manager then select Device Manager) Everything should appear/disappear etc. if your problem is the same as mine.
I was told that this indicates a version 2 player and that I should return it for a version 1. She couldn't tell me any more than that and I could barely understand her.

Posted on Jan 06, 2008

Go to setting, look under submenu USB

Posted on Jan 05, 2008

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Try going to the settings and change the setting from MTP to MSC

Posted on Jan 01, 2008

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1 Answer

My computer will not recognize my Sansa sandisk MP3 player. I tried to reset it, and when I get the "Please connect USB" message, it still won't recognize it.

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I downloaded a Sansa video converter and it keeps saying that my Sansa is not connected after i connect it. Can i have some assistance please?

do u have windows or mac system? if mac,
Although MAC OS is NOT a supported operating system, the Sansa player can still be recognized if the Sansa player is only plugged in MSC mode.

MAC computers do NOT support MTP
A Sansa player in MTP mode when plugged into a MAC computer will NOT be detected or recognized.

MAC computers supports Sansa players in MSC mode
Sansa players can only be recognized by a MAC if the USB mode on the Sansa player is set to Auto Detect or MSC.
See answer ID 207 for instructions on how to put your Sansa player in MSC mode.

See answer ID 1141 for instructions on transferring music to your Sansa player using iTunes on a MAC computer.

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