Question about SanDisk Sansa e260 MP3 Player

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Screen black i was downloading music onto my sandisk sansa e250 and all of a sudden white bars started running over the screen on it and it faded and it went black, i have tried reseting it, charging it, hooking it back on to the computer, and turning it on....nothing is getting the screen to work....when i turn it on...the dial lights up but the screen doesn't turn on...PLEASE HELP A.S.A.P!

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Re: screen black

I tried downloading firmware 4 different times.
Sansa said they'd email me firmware, however they never did.
Nothing will even go to the player.
Currently the player is on its way back to Sansa for a full refund

Posted on Jan 04, 2008

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Re: screen black

Try to get a firmware upgrade done..once you have that done you should be able to use the device without having any problems..

Posted on Jan 04, 2008

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1 Answer

My e250, 2gb mp3 comes on but stays on the start up screen.

Connect it to your computer and format it and then again try to upload music on it.

Jan 12, 2010 | SanDisk Sansa e250 MP3 Player

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My sansa turns on but dissapears and comes back again

does this device gets detected by the computer? if yes then do a formware upgrade. this is due to firmware problem.

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To sync music you have to first open the Rhapsody music player (If you don't have Rhapsody you have to download it fom the Sansa disk or you cannot add music). From there you can drag the songs you want from your library onto the icon in the list on the left that says "Sansa e250". On that screen there is a bar at the bottom that tells you how much space is left on your Sansa.

Hope this helps!

Jun 05, 2009 | SanDisk Sansa e250 MP3 Player

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Thought it was fixed

You're not screwed... Just lock your sansa and then hold REC button when starting up your sansa. Connect your sansa to the computer. then a device called 16MB-FORMAT should be in My Computer. Put this file : ""
onto that device. Now disconnect your sansa from your computer, and let the sansa do everything it needs to do. Then it will restart.
Make sure you unlock it. After this your sansa should work fine.

Apr 13, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Please Help!

Please try to reset the device by holding the power button for about 15 to 20 seconds..that should reset the device...If that doesnt help go to the sandisk website to download the firmware application...

Mar 19, 2008 | SanDisk Sansa e250 MP3 Player

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Freeze when trying to download music on it

Go on the Sandisk Website and download the firmware updater in the support and let it run and update your firmware and it should solve it.

Thank you and please respond with any comments or more questions.


Feb 26, 2008 | SanDisk Sansa e250 MP3 Player

4 Answers

Can't download music onto my Sansa e250

If you have more than one USB port try another port. If not try downloading Yahoo! Music Jukebox.

Dec 27, 2007 | SanDisk Sansa e250 MP3 Player

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how do you download music onto a sansa sandisk?? I tried using itunes but it wouldnt work.

Dec 23, 2007 | SanDisk Sansa e250 MP3 Player

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Blank White Screen - No Menu Showing

My Sansa has a similar problem. Sometimes when the Sansa turns on (after the Sandisk logo) the screen will either turn black, blue, or black and white stripes. The player still works, but it is hard to navigate without the screen, obviously. What I end up doing is letting the backlight turn off and then pressing any button. Sometimes when the screen comes back, the display is allright again. But sometimes it takes more than a few tries. Turning it off and on again seems to work a little better, but it is more time consuming.

Apr 01, 2007 | SanDisk Sansa e250 MP3 Player

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