At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.
Re: Dyson has lost it's suction...i've cleaned all...
The motor requires air to pass over it to remove generated heat (normal). Check the air passage that runs from the lower brush housing up toward the cyclone tank for a debris jam. Use a stiff wire with a bent hook on the end to fish out the clogging material. Hope this helps.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
There shouldn't be a motor in the brush. The brush is powered by the suction on the hose. Check the suction on the hose. The vacuum itself might need to be cleaned. If the suction is a problem and you have cleaned the vacuum I would contact dyson support to see if they can replace your vacuum. http://www.dyson.com/support.aspx
When the cleaner is standing in the upright position, it's engineered to divert suction automatically from the cleaner head to the hose. The correct way to use the hose, wand and dusting tools is shown in the user guide:
If there doesn't seem to be any suction coming through the hose when the cleaner is standing upright, you may need to check the machine for blockages. The easiest way to do this is to follow the steps shown in our online support guide:
It's also a good idea to give the filter a wash, as demonstrated in the video below. Under normal use, this should be done at least once every 3-6 months. Use cold water without any detergents, and always make sure the filter is totally dry before replacing it - this may take up to 24 hours.
By clearing any obstructions and washing the filter, you should be able to resolve your issue without further assistance. However, if you've tried this and are still concerned, it's probably best if you get in touch with us directly. You can call us free on 08002980298 (UK), or 1866MYDYSON (US). One of our experts will be happy to run through some troubleshooting over the phone with you recommend the best course of action.
Sorry to hear you're having a problem with your DC14. Since you say you've already washed the filters and checked for blockages, it's probably best if you get in touch with us so we can run through some simple troubleshooting steps over the phone, and arrange service if necessary.
You can call us free on 08002980298 (UK) or 1866MYDYSON (US). I'm sure we'll be able to help.
The way your Dyson DC17 is designed, there is a suction divert mechanism that diverts the suction to floor when the vacuum cleaner head is pushed down, and then back to the hose when the vacuum is in the upright position. If you are getting suction from the hose when the vacuum is upright, but no suction after the handle is reclined, this is actually the normal function for the Dyson DC17.
You can check to see if the filter is dirty. The washable filter on your Dyson DC17 is located directly underneath of the dust bin of the vacuum cleaner. After removing the dust bin, lift straight up on the part the bottom of the dust bin rests on. This is where the pre-motor filter is located for the DC17 models. If this filter is not cleaned on a regular basis, then it can start getting clogged, and you'll notice a loss of suction on the vacuum cleaner.
If you have further questions, please visit the link below where you may download the instruction manual. There are some trouble shooting guides at the back of the manual that you may do to try and diagnosis this further.
Dyson DC17 All Floors Instruction Manual: http://media.dyson.com/downloads/us/floorcare/manuals/dc17_opmanual_usa.pdf
If this was helpful, please be sure to rate the repair as helpful by clicking on the thumbs up icons on the top of the repair.
the only way to fix the problem is to clean out the motor filter that's inside, the filter is around the motor and they don't do replacements for this part, as its not accessible by normal use, you need to remove all the case screws and disassemble the hole case, this site may help you https://manchestervacs.co.uk/DysonForum/index.php?topic=76.0
when vacuums shut off randomly it usually means they are overheating. this can be caused by a clog somewhere in the line of suction, or, perhaps due to a very dirty filter - either way, the motor is working hard and getting too hot.
try removing all the various tubes and parts along the suction route and checking for clogs (a flashlight might help too). also, have you rinsed out your two pre-filters lately as recommended in the Dyson manual? it might help.
make sure the filters in the bottom are clean, then remove the canister and you will need to clean it thouroughly, pay close attention to the upper section inside where the "cones" come togetheri have read that they are prone to clog up here and lose suction, google dyson suction loss or how to clean a dyson ect...pay attention to getting the rod that releases the bottom to dump back in the correct place or it will not work right. a few write ups tell about this!
×