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What version of windows are you using? Some versions will mark it not the brand but as an extra storage device. For instance I have a Sansa Fuze windows xp marks as extra storage while my vista my win7 and win 8 say Sansa Fuze.... This is a common problem with windows though a lot of mp3 show as an extra storage instead of the brand and/or model. This also more so if the mp3 is actually a lot newer than you OS. So if you open my computer/computer and notice an extra storage device added then I would most like say it's your player. Just a thought you may want to make sure you have all updates for you pc and check to see if there is firmware for you mp3. These could also be why it is not showing as you brand and or unit. My Sansa c240 older mp3 use to show up on xp as extra storage until I got all the updates. If there is still the problem of it not showing up even as extra storage then contact the company about the issue.
On the MP3 player, go to settings > system, put the USB mode to MSC, then reconnect to the computer, computer will read, the device is currently on MTP and your computer doesnt have driver so that is why its not recognizing.
Computers dont detect ipods as storage devices. make sure you have itunes installed and then sync your ipod to itunes. and move all the mp3 music to itunes by going to File - Add Files. and then you can put that music on your ipod nano
Boot up with linux, erase partition on protable device. reboot into windows, go to control panel system administrative tools, computer management, storage, creat new partition on drive, reformat drive using software that came with your device. this should repair the problem. it worked on mine!
try transfering the songs by copying and pasting into the mp3 player. don't sync the device with your pc , just open as a mass storage device. also you may need to reformat the mp3 player but don't choose the quick format option. even better if you can format through the mp3 players menu. and check the format file systm is ntfs.
I work for Coby technical support. Our customer service phone number is 1-800-727-3592.
Try reformatting the player and then reloading your music. To reformat, follow these steps:
Connect the unit to your computer via the USB port.
Step2 Double-click the My Computer icon on your desktop, or, click your start button and choose My computer from the right side of the start menu.
Step3 Right-click the icon for the Coby player.
Step4 Choose Format from the menu that appears, and choose quick format after that.
It is easier to get a SD memory card for it. XP will recognize the removable storage easy and you can bypass the connection issue. Drag and drop the music onto the window which represents the SD memory card and then just put the SD memory card into the GPX MP3 player. I have the same MP3 player and it works nice... it was a good deal for the money! Take the savings and invest in a cheap SD memory card and you will be happy.... I was! :-) Good Luck!