I have had my Sony walkman NWZ-E436F for about 4-5 months. At first it worked fine. I can connect it to my PC and the "Connected USB (MTP)" message appears, along with a charging battery bar in the bottom right corner.
I can't find a way of safely disconnecting it; although the PC can find it to transfer files, it won't let me safely disconnect it as a USB or storage device, but thats just meant to be and you're supposed to be able to take out the wire and the devise not caring.
So I then just disconnect it (this was fine until now) and sometimes the screen flickers, then stays, wont turn off & turns boiling hot until I reset it. It then won't turn on no matter what I try, until I connect it again, and exactly the same happens.
Sometimes I just disconnect it, the screen immediately turns blank, and won't change until I plug it in again.
Any ideas?
Hey... I know this thread is fairly old... but I will tell you what I did. I have the Sony MP3 walkman,NWZ-E438F.. Until recently I have had no problems just disconnecting, I had no way of sagely ejecting. Yesterday, I tried disconnecting, and the screen started flickering and and saying that it was still connected... and that was all I got... so I left it plugged in till this morning. I went to Sonystyle.com.
At the top of the screen, find where it says support, click on online product support. When it brings you to the next page, you will see an area where you can put your model # right to the right of all the icons. Enter your model number found on the back of your device and press enter.
On the next page toward the top, you will see a link under Drivers & Software. Click on that. Select your operating system on the next page, select firmware and follow the steps... It really said I was upgrading from a current 1.02 to a new 1.02, but after it was done, the screen on my MP3 Continued sayin do not disconnect, and I was able to "safely" disconnect my device buy right-clicking that Icon in the bottom right hand corner of your PC.
That is the only time you have to disconnect in that fashion... once you plug it back in again, you can disconnect as you did before, by just unplugging. But now mine is Fine.
Hi stephendu639,
If it shows up as an MTP device, then it can definitely be removed at once without any problems about safely disconnecting. After you disconnect it, the screen should remain blank for a while, then "creating library" should come up. This process takes anything between 10 to 60 seconds to complete, after which you can reach home. But you probably know all these. Please do not reset the player so often, and instead take it to a service center. It seems like a problem with the device itself (although Sony generally has fine quality).
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