Question about Creative Labs Zen Touch MP3 Player

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Creative zen vision m 60gb - recently tried to put a 'DC In' jack in the earphone socket by mistake - loud horrible noise, now when plugging earphones in sound will only play out of ONE earpiece. No longer in warranty - can you help?

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  • Anonymous Jul 24, 2008

    creative zen earphone socket pushed in or loose, so will not connect



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You blew up the audio output for one side,either send it in for repair or by a used as is one from ebay and swap module.

Posted on Jan 04, 2008


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had same prob to the T...found this post and it fixed's the computer not the zen...once I did the two steps my zen started charging and turned on...go figure...the flashing blue light doesn't mean it is charging.
posted on Feb 25, 2009 abeales
If you have windows set to do automatic updates, you most likely had a windows update installed that caused this conflict with Win Media Player 11. No fix has been posted by Microsoft yet, so the only workaround is to Uninstall/Rollback Windows Media Player 11. Goto <Control Panel<Add/Remove Programs and remove Windows Media Player 11. Follow prompts, restart computer when prompted to. Also uninstall Windows Media Player 11 Runtime application following same procedure above.
This will roll your Windows Media Player back to version 10 or 9, whichever you had installed prior to version 11. You will need to re-configure Windows Media Player again.

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This is a windows problem, not a creative problem. Dont blame Creative for the screwed up hotfixes that Microsoft puts out on a regular basi

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I hope this helps

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Need to replace headphones first - if that fails, then the headphone jack is bad and will need to be replaced. Sorry.

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im having that sme problem! even when i try 2 restart it still acts crazy! when u find out how 2 fix ur let me kno cuz really want this thing 2 start workin again

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Go to creative's website, they have an auto fix tool.

here ya go^^

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