Had the same issue with a Motorola HS820. Motorola technical support was clueless. I finally detached the earhook as per the instructions for switching from right to left ear use. Soaked the earhook in a mug of boiling water (caution: boiling water can burn you) until it was soft and flexible, then bent the hook into a tighter curl, then held it that way under a cold stream of water until it set in the new, tighter shape. Replace earhook on headset. You may need to repeat this procedure from time to time.
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I've read quite a few posts from people complaining about the H500's earpiece being too loose and it flopping when they turn their heads. Here is a fix. After wearing mine for two days I was aggravated enough to try and find a solution. I love the H500 and didnt want to give it up,but the dang thing WAS loose... so :
1. Take the earpiece off just as if you were going to make it as if you would use it on the opposite ear.
2. Notice the sharp bend at the top of earpiece.That is where we will make the adjustment.
3. Get a candle or have a friend to hold a lighter steadily for you
4. Run sharp bend of earpiece thru the flame (DO NOT HOLD OVER THE FLAME) paying attention to the plastic,when it takes on an oily smooth look it will be warm enough to GENTLY push the two ends towards each other to tighten the hook shape. Run the earpiece under cool water when desired shape is reached and make sure plastic is cool. reattach the earpiece and place on ear.
5. Shake head side to side and that baby "shouldn't" budge at all. if it does adjust a little more using the above steps.
I hope this helps as it was one of the biggest gripes out there.
Yea, you can, you need to co to control panel and under sounds set the 360 head set control which will be your microsoft wireless control to default....but the sound is crapy..it seems that the manufacturers never designed this device for that kinda sound, only those who are talking to you with another mic...so i suggest sticking with your speakers or a good set of ear phones
all i can ask you is ... the following
1) open the ear piece of the non working .. then take a multimeter (keep meter in resistance mode) and check the resitance if its good it will show you.. apx 32 0hm and if its showing you 0 or .1 or below 16 ohms..
2) after you disconnect the speaker.. the broken one that is... chek the cable connectivity.. or rather continuity.. for this keep the meter in continuity mode the pervious resistance mode.. then take one wire and connect one prob from meter to it.. and take the other prob and connect ti too the pins of the cnnector.. ( here is there are 4 pins dedicated to the ear phone.. 2 for each.. nd they are towards the end sid.. just below the # key.. frm # key the last 4 pins connectors are for audio.. ) check the.. pins on the cord connector not the phone..
i hope you can find what wrong with your... head set now.. and yeah
if the speaker is out jsut replace both the ear piece with sony or aiwa earphones.. it wil work best
if your cable is gone then all the best buy a new