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Hp Laptop problem

Customer of mine brought in a hp laptop. O/S windows vista. It will power up when the power button is pressed. Fan to the processor kicks on for only 20 seconds and then shuts off. The lights on the keyboard are on. power light on. wlan light on. no caps or num lock. screen is black no sounds of the processor clicking or harddrive being accessed. CD rom will open and will make noises associated with the cd spining. any thoughts?

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Re: Hp Laptop problem

My hp laptop is not working properly....before when i used to hibernate it, after opening it or pressing ny key on the keyboard would wake the computer up ...... and the main screen used to appear, for past few just shuts down.....i dont know what to do now?? or sometimes it just freezes...and then i hav to restart agen

Posted on Nov 14, 2008

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Re: Hp Laptop problem

Conect a external monitor to see if there is any image or if it is the same maybe the memory or prosesor damage

Posted on Dec 30, 2007

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What to do next after upgrading CPU


Start your computer and right after the hp logo, keep pressing the F8 button until you see a large list of options.



and press enter. Let windows load and it should work just fine.

Feb 03, 2014 | HP Compaq 6720s Notebook

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How to replace cooling fan

if you are familiar in tearing down the laptop, here is the step by step process... Turn off the laptop, remove the cables and battery.. Then press and hold power button for 8 secs.....remove the screws at the corners of the laptop bottom. Remove the Hard drive, remove the optical drive, remove the screws at the front of the laptop.. Remove the keyboard , and then remove the cooling fan just above the processor and replace it...

Mar 08, 2011 | HP Pavilion zt1260 PC Notebook

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I have a dv2000 hp laptop & the screen doesnt work properly when i open the computer. it acts up when the the screen is moved back & forth

Your computer your laptop will just shut itself down and get a black screen unexpectedly, which is due to: power overload in the AC adapter, overheated processor / clogged fan, overheated battery, pushing the power button, Windows telling it to, the BIOS telling it to, loose wires (especially the power cord), or intermittent short circuits. The most common problem is cooling. the battery should be removed from the laptop and allowed to cool to room temperature before attempting to use again. Notice if the fan is broken or clogged with dust.

Nov 15, 2010 | HP Pavilion dv2000t 14.1" Notebook Laptop...

1 Answer

MY hp pavillon dv6000 won't turn on. I press the power button and the blue lights turn on but they turn off at the same second,not even the fan turns on. PLEASE HELP !!!!!!!!!!!!!!!!!!!!!!

1. Take the battery out of the laptop & try to turn on the laptop using power adapter only. If the computer turns on, then the battery is defective & needs to be replaced.
2. Make sure the power adapter is not defective. Test the output voltage of the power adapter using a voltmeter. Compare the voltmeter reading to the nominal value written on the adapter or the laptop.
3. Make sure the DC jack is not loose or broken. A loose DC jack will need to be re-soldered. A broken one will need to be replaced.
4. If you have another processor which is compatible with your laptop's model, try swapping processors & test to see if the laptop will work.
5. The power button could be bad.
6. The motherboard could be defective & needs to be replaced.

Sep 19, 2010 | HP Pavilion dv6000z Notebook

1 Answer

HP Pavillion DV2000 (dv2415)laptop w AMD Turion64X2, running Windows Vista. The problem appears to be a power up issue where, when the laptop is initially turned on, all the various lighted buttons around...

We can troubleshoot the Overheat issue but first we need to turn it on. Perform following steps and check if you can see the diplay on screen.

1. Disconnect the AC Adapter.
2. Remove the Battery.
3. Hold the Power button down for 30 seconds to 1 minute.
4. Reconnect the AC adapter and do NOT connect the battery now.
5. Turn on the Notebook power.

If the Notebook power up and shows you display, then proceed with further steps (or you can connect a desktop monitor to check if its displaying. Press Fn+F4 to toggle the display on external monitor)

The notebook may overheat and make noise or stop working due to the following conditions:
1. Due to incorrect power supply from the AC adapter.
2. If the Fans/Heat Sink are not working properly.
3. If the power management and BIOS settings are messed up in the Notebook.
4. Finally due to other components on the system board.

To resolve this problem with overheating, perform following steps.

I check your Laptop and see that your Laptop product number is "GA534UA#ABA" with Windows® Vista Home Premium pre-installed, if you are using the same, process with following steps.

Step 1: Reset the BIOS to factory defaults:
1. Click Start, Turn Off Computer, Restart.
2. When the HP logo appears, press F10 to enter BIOS Setup.
3. Press F9 when you are in BIOS Utility to load the BIOS to default. Click YES. Then press F10 to Save & Exit.

Step 2:Re-install Power Management in Vista
1. Press Windows key + R
2. Type devmgmt.msc and press enter.
3. Click the plus (+) sign next to System Devices.
4. Right-click the ACPI Fixed Features button and select Uninstall.
5. Restart the system.
On restarting the system, Windows will automatically detect and install Power Management on the computer.

Step 3: Installing an update for BIOS:
Caution: Install this BIOS only if you are using pre-installed operating system with above mentioned Product number.

WinFlash for HP Notebook System BIOS (for Notebooks with AMD Processors):

Step 4: AirVent cleaning:
Reducing Heat and Fan Noise by Cleaning Air Vents:

In case there is no display, remove and reseat the Hard Disk and RAM and check for the issue. If display comes up after removing and reseating the RAM and HDD, then you need to follow the above steps again.

Service Manual to remove reseat HDD and RAM:
Memory Module Page: 127 of 310
NOTE: If you have more than one memory module, you should test them individually to determine if one or both of them are faulty. Insert each module separately, then turn on the notebook to determine if the inserted module is working. Once you have determined which memory module is faulty, you can replace the faulty module and reseat the working module.

Hard Disk Page: 121 of 310

Contact HP at for further assistance.

Aug 22, 2010 | HP Pavilion dv2415nr Laptop

2 Answers

Hi im running windows vista home premium, and ive noticed my fan has been running all the time for months now and it gets really hot, I also noticed that my processor runs between 60 & 100% now too. im...

With all the stuff running in the background of Vista, and Norton, you could very well be maxing out the computer. Memory, processor or both. I have a laptop, and I close down the HP total care advisor, and any periphial programs running that I am not going to use. like backup programs and printer standby stuff. Norton does use a lot of resources especially on updating an d processing the updates. I usually let my PC do it's thing until the HD activity light quiets down before I try to use it.

May 28, 2010 | HP PC Laptops

1 Answer

HP Compaq nc6000 powers up and then down automatically

check first the power connector.. and be sure that you power not auto shut off. then instal again the os.. even this vista or xp don'st matter...

as long as you powere is good condition..

Jun 13, 2009 | HP Compaq nc6000 Notebook

1 Answer

Change fingerprint for Digital Persona personal on my HP Laptop

Hello, You have enrolled fingerprint right?? then what is the problem... as soon as it boots up press your finger on the sensor...

Nov 14, 2008 | HP Pavilion DV5234US Notebook Laptop

2 Answers

Amd turion x2 rm 70 mobile processor

I will be glad to share my little knowledge in this senario.
Basically, I am personally a fan of AMD processors who is the first to manufacture 64 Bit Processors for Desktops and Notebooks.
However, if you remember, Intel started concentrating on Performance and not on Speed after AMD was able to design processors which were able to outperform Intel processors with slower speeds.
So, you need to look into Performance and not into Speed of the Processor.
Coming to the processor installed in your notebook, it is normal but I recommend you to use Windows XP than using Vista since Vista need more RAM and processing power when compared to XP.
Also, Windows Vista Home Basic is the basic version among the Vista family with very little features.
Coming to the Heating issue, this is common for all Notebooks to heat up when used for long time since the Notebook parts are palced in a very small where if any part heats up, it is passed to other parts too.
Make sure that the Cooling Fan Vents in the Notebook are not filled with Dust.
You can find these vents located at the rear of the notebook from where the hot air should be emiting from inside the Notebook.
I recommend you to use a Vaccume Cleaner or Air Blower to blow away invisible dust which might be blocking the airflow.
Also, make sure that the Notebook is placed on a flat surface like a Table so that there will be air flow from the bottom of the Notebook and the Cooling Fan will be able to **** in the required air from the bottom and dissapate the heat generated by the internal components.
Also, check for any BIOS Update is available for your Notebook related to this issue and update with the same.
You need to contact HP Chat Support and get the exact BIOS Update for your notebook since updating the BIOS with incorrect Update will make the Notebook useless.

Hope this gives some idea about your doubts.....

Nov 02, 2008 | HP Pavilion DV5234US Notebook Laptop

1 Answer

HP Pavillion dv9720us Notebook PC will not come on

i got mine fixed at r-tech for 160 dollars, they fixed my motherboard (818) 347-1100

Jun 25, 2008 | HP Pavilion dv9000z Notebook

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