Question about Acer (91.42R37.001) CD-RW/DVD-ROM (Combo) Burner

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My acer hello i have an acer computer and its all messed up .. it wont read any disks i put into it and it wont let me rip or burn anything .. is there any way i can fix the drive problem or should i just install a new tray all together?

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Re: my acer

How long has it been giving this problem, if its less than a cpl days you can try restoring to a previous date since some viruses ca cause that problem. If that doesnt work or your system isnt infected then i guess your drive is dead and you will need to get a new one... you could also try your drive on another computer, to ensure its dead.. Let me know what happens..

Posted on Dec 30, 2007

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I'm trying to burn a music CD on my new HP computer and can't get the source disk to download to my hard drive. I'm an old dude and did print out the HP instruction sheet-still confused.

Hello rhughes612,

You may try burn by CD to CD burn but if you want to select files that you want to burn, you have to ripped the music from the Music CD by using Window Media Player 10 or higher. Or try using software that ripped music from CD.

This is the instruction of CD to CD:

1. Insert the source disk
2. Then hit burn or copy to CD on your HP CD & DVD burner software or application.
Then it will be temporarily copied to the hard drive.
3. after it finishes copying the source disk, you will be ask to insert a blank CD then hit continue or OK

Please reply or respond if this doesn't work so that I could provide you another solution and I'll get back to you as soon as possible.

Sep 22, 2011 | HP CD & DVD Burners

1 Answer

Wont recognize burned disk

Is the burned disk recognized in some other computer?

Is any "official" (purchased music CD, or purchased DVD video, or purchased Microsoft software) disk recognized when inserted into the device?

If you burn a disk on your computer, can your computer then read that burned disk?

May 29, 2010 | Toshiba PA3761U-1DV2 DVD-RAM Burner

1 Answer

PIONEER DVD-RW DVR-106D will burn but won't read

i have the same problem ,but when i restart my pc ,i put the disk it can read without a doult .The problem is your disk drive can't read disk when it on windows mode ,using dos and it just fine,some kind of trouble appear cause i burn too much disk in a time and it can't read next time i open computer .May be your windows problem just restart wins then put the disk in ,if it appear the green light it mean it's reading then the green light off it's mean it had identify the disk and does read it

Jun 26, 2009 | QPS Que! CD-Rewriter CD-RW Burner

1 Answer

I can burn cd's but not dvd's

Hello Rfd832,
What I see from the description is that the drive is a combo drive. Combo drives are CD-RW and DVD-ROM drives means
CD-RW = Compact Disk-Read Write
DVD-ROM = Digital Versatile Disk - Read Only Memory
so these drives can read and write CDs but can only read DVDs (Cannot write or burn DVDs)
If you want to be able to burn DVDs then you need to have DVD RW drive (either DVD+RW or DVD-RW)

You said that you are able to burn DVDs on other computer so please check the label on the DVD drive.. it should be DVD-RW/DVD+RW drive

Hope that helps.. :)

Thanks and Regards,

Apr 12, 2009 | HP (dc197x) CD-RW/DVD-ROM Combo Drive

2 Answers

Why my [sony cd rw dvd rom] will not detect a blank dvd disk

If you have the sony CD RW DVD ROM then you can't burn the data in a blank DVD.

Because your Configuration is :
Read : CD / DVD
Write : CD

This means you have a combo drive. But to burn a DVD you should have DVD RW.

Mar 09, 2009 | Sony CRX320EE CD-RW/DVD-ROM Combo Drive

2 Answers

Cant install program from DVD drive GWA-4164b

First check that your system meets the minimum you have at least 512mb of ram, CPU of at least 2Ghz Pentium4 or equivalent(with off-board video), and your hard drive has >4GB of free space.....can view full list at:
Is SPORE on a duel layer dvd? If your drive is on the older side, you might try a newer one or you can try the following:
--take out an empty flash drive with
--go to a computer that will read the disk...if you have another computer or u can use someone elses
--put the disk in their computer and if the computer is able to read the disk, then put your flash drive in the computer and copy the disk onto your flash drive...
-y-ou can now try to install the program from your flash drive instead of using the disk...
NOTE: Trying this method wont cause any damage, but if the disk is encripted or if the install software is set to check for the disk during installation, then this may not work, but is worth trying since because a) even if it doesn't work, no harm is done, and b) you wont need to replace your disk drive if it does work.

Feb 12, 2009 | Acer (4432A-002) CD-RW Burner

1 Answer

Will not burn anything, or read anything

try this

Start Registry Editor (Start, Run and type in regedit then click)

Find "UpperFilters" and "LowerFilters" (and "UpperFilters.bak" "LowerFilters.bak", if they exist) value under the following key in the registry, and delete it:


Mar 03, 2008 | CD & DVD Burners

2 Answers

My disk drive wont power up

These drives don't work unless you have a non-microsoft CD and/or DVD burning software program. Some Acer el cheapos come with either no program, or one which is configured for Windows XP instead of Vista and therefore causes conflicts and won't work (I speak from experience). Acer is pretty horrible about their support--they might not even inform you whether your computer came with burning software, and they hand out generic insructions which don't list what YOU should have. I recommend downloading Belarc explorer, a free program which not only tells you everything in your computer, with model numbers for hardware and all of your software (with their unique codes), but will also inform you if you are missing any needed Windows updates. Once you know what you have, call Acer telephone support (if you go online for support, they don't even list their telephone number, but try to trick you into thinking you have to use their hair-tearing lousy self-diagnosing troubleshooting programs online, which are worse than useless), and if you get a rep who won't help you, demand to speak to a supervisor, and demand the help you have paid for. It is their problem, not yours. If they tell you it is a Microsoft problem, not theirs, they lie--all preinstalled microsoft programs are serviced by the computer manufacturer, not microsoft. Acer customer support is 800 816-2237, 8 to 5:30

Jan 05, 2008 | Acer (91.42R37.001) CD-RW/DVD-ROM (Combo)...

1 Answer


If clone burning is successful then rub the dvd with soft cloth and again put it on the drive. If these will not solve the problem then wash it with warm water and a detergent.

I once do these and get the files.

Dec 08, 2007 | Toshiba SD-R6372 (SDR6372S) DVD±RW...

2 Answers

My dvdrom drive wont let me access the drive

ITs a dvd rom drive. It will not burn blank dvds
in order to burn, it has to cd-r/cd-rw/dvd-r/dvd-rw. If a drive cannot write to a blank disc, it will eject it. Rom drives read only (Read Only Memory), Combo drives- burn cd's only read dvd's, and super drives both read and write to cds and dvds.

Oct 23, 2007 | Acer (91.42R37.001) CD-RW/DVD-ROM (Combo)...

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