I CHANGE THE TONER AND DRUM - AND STILL SHOW THE TONER LIGHT AND I CAN'T PRINT. I FOLLOW ALL THE INSTRUCTION, AM USING THE BRAND NAME TONER AND DRUM.
My toner light is on and I purchased a replacement toner. When I removed it the drum also came out with it as one unit. How do I put the new toner into the existing drum---first I have to remove the old toner from the existing drum and can't figure it out.
I just had the same problem and fixed it. Hold down the blue "go" and red "job cancel" buttons at the same time for a few seconds. The printer churns into action and the green status light goes on. I was able then to print.
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Try cleaning the drum cylinder with alcohol and a cotton ball. Then swipe the corona wire cleaner back and forward making sure to return it to the correct place. Try a print. If it is improved - replace the drum at earliest convenience. If not improved - could be dirty laser lenses or problem with the fuser.
The Brother HL 2040 laser printer has a toner cartridge that supplies toner to the drum assembly so that the printer can print properly. When the LED on the front of the printer indicates you are low on toner, you will need to replace the toner cartridge to maintain good print quality. Fortunately, the toner cartridge can be replaced without any special tools.
Instructions Things You'll Need:
* Replacement toner cartridge (part number TN350 or TN360) * Paper towel or scrap paper
Grasp the front cover of the printer and pull it toward you to open the toner door. Reach into the printer and grab the combined toner cartridge/drum assembly. Lift up slightly and pull it out of the front of the printer.
Place the cartridge and drum on a paper towel, spare sheet of paper, rag or other surface that can get dirty. Loose toner particles may spill from the cartridge.
Press the blue locking lever on the cartridge/drum unit to unlock the toner cartridge from the drum. Lift the toner cartridge up and away from the drum unit. Dispose of the old toner cartridge in accordance with your local regulations. Seal it in a plastic bag to keep loose toner from spilling.
Gently shake your new toner cartridge back and forth a few times to distribute the toner evenly across the width of the cartridge. Remove the plastic protective cover from the bottom of the cartridge.
Place the new toner cartridge onto the drum unit and press it down gently until it locks into place. The blue locking lever will automatically click into place. Verify that the toner cartridge is securely connected to the drum.
Locate the corona wire cleaner tab at the front of the drum unit. Slide it back and forth several times to improve the print quality of the drum. Set the tab back in the home position when finished.
Slide the combined toner cartridge/drum unit back into the printer and close the front cover.
I'm not sure if the drum is going out or not. How many toners have you used? The drum is rated at 12,000 pages and the toner is supposed to yeild 2500 pages, so 4 or 5 toners ought to finish the drum. Did you clean the area around the drum? I don't think you're supposed to touch it, but I've never had to touch my 7240 in 4 years, except to change the toner.
The good news is the toner will fit in more than one Brother machine and the printers are inexpensive. It almost makes buying a new machine more economical than a drum :-}
The HL printer is Manufacturer Discontinued, the new ones use a 360 series drum and toner, and the MFC's (7220 etc.) are about $200 vs. $116 for the drum. Hmmm.
It indicates your toner is finished and you need to replace with a new toner. Take out the toner & drum unit, on the left there is a opening which allows a beam to pass through to check toner level. There might be some toner left, for emergency printing block the opening with a piece of small paper and the light should go off for temporarily printing.
Two things I could suggest you check. First, make sure you have removed all packing from the drum and toner. Sometimes there is a plastic strip on the toner that has to be removed before installation. Also, make sure you are using a Brother brand toner. Some generic brands do not replace the chip in the cartridge and they will not work,
Reset the drum counter by opening the front panel, then hold down the power button for about 5seconds until ALL the leds are on. Then realease the button and close the front panel. Your coutner will be resetted.