I've downloaded all of the software and when i click on the zen v series media explore to start downloading songs. and nothing on the screen that pops up is clickable but at the top next to the picture of the zen it says, 'Your player is not connected. Please connect your ZEN V Series to the computer.'
so i checked the USB cable and it was plugged in i moved it into the other 3 i have and it was the same problem. i need some help please
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Do Windows Update. It will download and install the service packs that you need as well as the latest driver for your ZEN V Plus if it has found one. Make sure to install all the suggested updates.
Type windows update in the search box
Click the Windows Update icon from the search list
Windows Update windows will open
Click the Check for updates button
It will show number of updates available
Click Install Updates
The updates may take a while and your computer might restart a couple of times
Install the driver/software manually. (Make sure you installed windows update)
One of the typical problems people run into with MP3 players is that they lose the software that came with the player and can't figure out how to get music on or off the player. So here's a quick how to. This will work with most brands of MP3 players, or even USB flash drives.
First you need to plug it in to the USB port, if you are running anything newer than windows 98 you won't need a driver. Double click on my computer and it shows up as a removable disc(usually drive letter f:), double click this drive to open it as folder. This folder will show you all directory's and files on your player, here you can delete any songs on your player by finding the file and deleteing it. From here you can also put your music onto the player by copying and pasting your music files from your hard drive. If you are not sure where your music is located you can run a search by clicking START>SEARCH>FOR FILES OR FOLDERS (if you are running XP click pictures music or video, check music then click search, each file will have it's location in small print below it's name, or you can right click each song and hit copy, then go back to f: drive and right click and hit paste, you can copy more than one).
Hope this helps.
You won't need to download or install any programs if you have Windows Media Player on your computer. You can use other programs but WMP is probably the easiest!
Plug in your MP3 player using the USB cord (should be in box)
(If your songs are already in Library skip this step). Click "File" (top left hand corner) then "Add to Library..." Click "OK" WMP will now find all music on your computer and add it to Library.
If the internet is connected WMP will attempt to find song info such as title, artist, album etc. Otherwise right click on song and click "Edit"
Click on "Sync" tab (top of player). A sidebar should appear with "Creative zen.. etc" written on the top.
Drag songs into sidebar.
Click "Start Sync"
The songs will now download onto your MP3 player.
To organise your files into folders etc. go to "My Computer" then "Creative Zen etc" then "Music" and create folders (right click "create folder") copy, paste, and drag your songs in folders as you like.
You can now unplug you MP3 player and turn it on!
Please reply so I can know if this information was helpful or not and can help you further.
I've been able to solve the problem I had with transferring files to my Zen Vision M.
I uninstalled all components of Media Source 5 and Zen Vision M Series Explorer on my PC. I then reinstalled them again. I also rolled back to Windows Media 10 (as I recently upgraded to v 11) and unchecked Sync with Zen Vision M in tools/options/devices on WM player. I then run the Clean up in recovery mode on the Zen. When the PC restarts after the installation of the software it will ask for you to connect the player. The PC should now successfully transfer files to the player.
I was having the same problems as all you guys,zen not detected,install driver,cant find driver etc...I finally clicked on the usb serial bus controllers in (control panel-system-hardware-device manager) and right clicked update driver for the usb.It found a driver on the c drive automatically,I rebooted,and everything worked.I noticed previously in the device manager I had 2 usb controllers (one for 2.0 and one for 1.xx).After the update it only shows one,and all my usb devices work,including the Zen!.