Question about Motorola Mobility Moto Q

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Motorola q Just bought a motorola q yesterday. It shut off by its self and wont come on. I took the battery out and a white screen comes up that says alltel. What is wrong?

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Re: Motorola q

Http:// says thay they can restore any white screen phone or device.
Steve Vasco, is their TOP Dog
email them

Posted on Jan 05, 2008

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I have a problem getting my phone on. i have a motorola electricify. it wont turn on even when i try to reset it hold the volume down button. it wont do a thing. it wont charge. everytime i plug the c


let it set on the charger for a couple hours without attempting to turn it on. See if the battery icon appears.

If that doesn't work you can try MOTOROLA ELECTRIFY Master Reset Factory Data Reset

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My motorola atrix 2 wont turn on

try pressing power key + home key + volume up key at the same time, see if you can boot to recovery, then, once rebooted, select clear cache partition, then select wipe data/factory reset..

and better not use a charger not compatible to your phone.. hence it would burn those leads inside..

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I can help you with your Motorola Moto Q boot screen problem.

What has happened is that the firmware of your phone has become corrupted. When this happens your phone will no longer finish its boot sequence.

This is a very common situation with many phones: in fact, much of what I do here at Fixya is explain how people can fix their MP3 players, GPS and phones by reflashing the firmware.

The good news is that if you take your phone into your carrier's store, they can reflash it for you right there (if they have a competent tech handy.)

If you are comfortable with computers etc, you can also do it yourself. Your computer will communicate with and fix your phone, even though it doesn't seem to recognize it right now - I've seen this many many times.

My only warning for you is that if you are going to flash your phone yourself, you need to get the correct firmware from motorola's site for your carrier. I just downloaded the Verizon firmware today as an example - Motorola's website has about ten different US carrier firmwares for their MotoQ phone. If you are in the US, then the firmware below is the correct version for you.

I hope that helps.
Motorola MotoQ Manual Download
Motorola MotoQ Update Manual Download
Motorola MotoQ Verizon Firmware Update Download

May 26, 2010 | Motorola Mobility Moto Q

1 Answer

Wont turn on and has a white screen

the phone has a glitch...try giving it to a motorola customer care service or sumthing....thats wat i did...and they fixed my motorola phone...u could try taking out the battery or resetting first

Dec 28, 2009 | Motorola Mobility Moto Q

1 Answer

Invalid battery..

There is too much going on here. For starters, you should only be using Motorola accessories IE batteries, chargers, screen protectors. Now that you have done this, you have actually confused the phone, it is a "smart phone" and because of this, it is able to identify the different battery/charger. You have to send this to Motorola of for a quick fix or buy a new phone.

Oct 11, 2009 | Motorola Mobility MOTOROKR E6

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My motorola rokr wont turn on!

hold the camera button and then turn ON,then check if the phone goes to the flash mode ,the screen would turn completely RED

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Help with my a1200

Switch off, and after a few seconds switch on. It should come alive, try pressing the red button (on right side) gently while it comes on (may be reqd if it does not detect network).

Or, go to service centre!

Aug 27, 2008 | Motorola Mobility A1200

1 Answer

Alltel Motorola Q Won't turn on

Hi mine did the same thing yesterday and when i called technical support they said to take the phone to any retail store for a replacement as this is a known issue that they are having right now. we looked at 7 stores but no one had any so i called technical support back and the tech told me to take the battery out for 5 mins and then put it back in once it is in hold down the silver center button and just wait till the screen says MASTER RESET select reset and just wait till it finishs the process it will show windows mobile screen then go black, once it goes black TAP the power button it should work fine then but if you still have problems then you must take the phone and get it swapped out. hope this helps,,,,,,,,,,,HAPPY NEW YEAR,,,,,,,,,,,,

Dec 31, 2007 | Motorola Mobility Moto Q

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